Bryanna Lara
Cathedral City,CA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Bartender
Miramonte Resort
02.2023 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Supervisor
Palm Canyon Resort
10.2022 - 02.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Worked with front desk to respond promptly to all guest requests.
- Communicated repair needs to maintenance staff.
- Increased employee performance through effective supervision and training.
Manager
Fire & Flower USA
10.2021 - 12.2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
- Recorded inventory sales into organization's weekly income report.
Budtender
420 Oasis
02.2019 - 09.2021
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
Delivery Driver
Green Heart Delivery
01.2018 - 02.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
Cashier
Quick Quack Car Wash
03.2017 - 05.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Server
IHOP
01.2015 - 05.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Budtender
MTC Coachella
06.2016 - 03.2017
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Weighed, prepared and packaged different types of products.
Cashier
Dollar Tree
01.2016 - 02.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Cashier
McDonald's
02.2014 - 04.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
Education
Licensed Manicurist - Nail Technician
International School of Beauty
Palm Desert, CA09.2021
High School Diploma -
Victory Learning Center
660 S.W. Military DR. STE T. San Antonio TX10.2018
Real Estate -
Allied Schools
Laguna Hills, CA01.2017
Skills
- Scheduling and Coordinating
- Issue and Conflict Resolution
- Managing Live Events
- Adaptable and Flexible
- Building Customer Relationships and Loyalty
- Retail Metrics and Goals
- Cooperative Attitude
- Work Task Prioritization
- Price Identification
- Responsible Alcohol Service
- Liquor, Beer and Wine Knowledge
- Food and Beverage Management
- Guest Satisfaction
- Cash Register Operation
- Credit and Cash Transactions
- Performance Improvement
- Hospitality and Accommodation
- Identification Verification
- Microsoft Word
- Computer Literacy
- Assessment Reports and Other Documentation
Timeline
Bartender
Miramonte Resort
02.2023 - 08.2023
Supervisor
Palm Canyon Resort
10.2022 - 02.2023
Manager
Fire & Flower USA
10.2021 - 12.2022
Budtender
420 Oasis
02.2019 - 09.2021
Delivery Driver
Green Heart Delivery
01.2018 - 02.2019
Cashier
Quick Quack Car Wash
03.2017 - 05.2018
Budtender
MTC Coachella
06.2016 - 03.2017
Cashier
Dollar Tree
01.2016 - 02.2017
Server
IHOP
01.2015 - 05.2017
Cashier
McDonald's
02.2014 - 04.2015
Licensed Manicurist - Nail Technician
International School of Beauty
High School Diploma -
Victory Learning Center
Real Estate -
Allied Schools
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