Bryanna Larnyoh
Provo,Utah
Summary
Energetic individual successful at motivating and building positive team dynamics. Practical problem-solver with excellent customer issue and conflict resolution skills. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects.
Overview
2
2
years of professional experience
Work History
Supervisor
Brigham Young University: Special Events
09.2021 - Current
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- worked hard to quell contention in a positive manner and helped customers with ticketing issues
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Restaurant Hostess
Skyroom At Brigham Young University
08.2022 - 12.2023
- Checked in with servers to confirm preparedness before seating customers.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Answered customer questions about hours, seating, and menu information.
- Captained FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
Office Specialist
Brigham Young University: Enrollment Services
01.2022 - 04.2022
- Customer Service Representative (responded to emails from prospective students and concerned parents regarding the BYU application process, admissions, and all other inquiries regarding this topic)
- organized and helped send out packages containing BYU merchandize welcoming incoming students
Education
High School Diploma -
Highland High School
Palmdale, CA06.2021
Skills
- Disaster Recovery Planning
- Operations Management
- Schedule development
- Public Speaking
- Problem Resolution
- Friendly, Positive Attitude
- Active Listening
- Customer Relations
Timeline
Restaurant Hostess
Skyroom At Brigham Young University
08.2022 - 12.2023
Office Specialist
Brigham Young University: Enrollment Services
01.2022 - 04.2022
Supervisor
Brigham Young University: Special Events
09.2021 - Current
High School Diploma -
Highland High School
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