Bryanna Moon
Winnemucca,NV
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Orthodontic Assistant
Legendary Smiles
05.2023 - 01.2024
- Improved patient comfort by efficiently assisting with orthodontic procedures and providing clear explanations of treatment plans.
- Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
- Ensured high-quality patient care through strict adherence to infection control protocols and sterilization procedures.
Medical Assistant
Nevada Advanced Pain Specialists
10.2022 - 05.2023
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
Insurance Specialist
Sweetwater Pain And Spine
05.2022 - 10.2022
- Researched and resolved routine and complex issues.
- Processed eligibility and benefits verification and authorization requests.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
- Followed up on denials, late payments, extensions and other special circumstances
Membership Assistant
Boys And Girls Club
06.2021 - 06.2022
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Resolved issues efficiently and enhanced customer satisfaction ratings.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Managed over 50 customer calls per day.
Education
High School Diploma -
Spanish Springs High School
Sparks, NV06.2022
Skills
- Healthcare Management
- Patient Needs Assessment
- Discharge Summaries
- Treatment Options
- Medical Filing
- Medical Coverage
- Insurance Authorizations
- Clerical Support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Orthodontic Assistant
Legendary Smiles
05.2023 - 01.2024
Medical Assistant
Nevada Advanced Pain Specialists
10.2022 - 05.2023
Insurance Specialist
Sweetwater Pain And Spine
05.2022 - 10.2022
Membership Assistant
Boys And Girls Club
06.2021 - 06.2022
High School Diploma -
Spanish Springs High School
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