Bryanna Perez
New Braunfels,TX
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
5
5
years of professional experience
Work History
Receptionist
Bluebonnet Chrysler Dodge
New Braunfels, TX
06.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
Nanny
Private
Huntsville, TX
01.2023 - 07.2024
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Production Worker
Gina Tee's
Huntsville, TX
09.2021 - 07.2024
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
Online Personal Shopper
Walmart
New Braunfels, TX
05.2022 - 08.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Childcare Assistant
Blue Bird Kids' Academy
New Braunfels, TX
06.2021 - 08.2021
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Education
Master of Science - Criminal Justice
Sam Houston State University
Huntsville, TX08.2026
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, TX12.2024
High School Diploma -
New Braunfels High School
New Braunfels, TX05.2021
Skills
Optimized task management processes through strategic organization, facilitating adherence to multiple deadlines
Maintained comprehensive systems for accurately tracking time allocation, ensuring effective project management across multiple initiatives
Analyzed customer concerns and implemented problem-solving approaches during telephone conversations to ensure high levels of satisfaction
Executed various tasks utilizing Microsoft Office applications, resulting in improved documentation quality and enhanced communication effectiveness
Developed and upheld project schedules to ensure on-time delivery and promote effective collaboration among team members
Timeline
Receptionist
Bluebonnet Chrysler Dodge
06.2024 - Current
Nanny
Private
01.2023 - 07.2024
Online Personal Shopper
Walmart
05.2022 - 08.2022
Production Worker
Gina Tee's
09.2021 - 07.2024
Childcare Assistant
Blue Bird Kids' Academy
06.2021 - 08.2021
Master of Science - Criminal Justice
Sam Houston State University
Bachelor of Science - Criminal Justice
Sam Houston State University
High School Diploma -
New Braunfels High School