Meticulous project manager with background in planning events such as conferences, social events etc. Strong organizational skills with success in managing multiple events and executing simultaneous events.
Overview
8
8
years of professional experience
Work History
Project Manager
Louder Experiences
08.2023 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Met project deadlines without sacrificing build quality or workplace safety.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
Account Manager
ZEVx
01.2023 - Current
Acted as main point of contact in matters relating to client concerns and needs.
Developed successful customer relationships and quickly resolved service requests to increase sales.
Negotiated contracts and closed agreements to maximize profits.
Pitched to new clients by leveraging client base and targeting strategic partnerships.
Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Relationship Manager
Frontline Source Group
10.2021 - 11.2022
Offered clients personalized options to answer wide range of needs.
Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
Collaborated with recruitment and HR professional to achieve hiring goals.
Addressed inquiries from clients and department team members.
Account Executive
WorldWide Express
03.2021 - 10.2021
Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
Acquired new business and drove revenue streams by providing cutting-edge services to clients.
Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality.
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Logistics Account Manager
Total Quality Logistics
11.2020 - 03.2021
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Established lasting relationships with clientele through effective issue resolution and negotiation, boosting business opportunities.
Saved costs through negotiating contracts with freight companies and suppliers.
Bartender
Sybergs
02.2019 - 11.2020
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Engaged in small talk with patrons to build rapport and earn repeat business.
Lead Bartender
Wheelhouse Downtown
07.2017 - 11.2020
Planned and updated menus to capitalize on changing trends in customer preferences.
Worked with management to plan and implement special events to boost customer numbers and profits.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Dental Assistant
Dental Safari
04.2017 - 05.2018
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Laid out dental instruments and equipment before procedures.
Dental Assistant
Joesph A. Cioni
05.2016 - 05.2017
Completed x-rays of patients' mouths, carefully following safety procedures and processing images.
Took patient impressions to create accurate dental devices.
Kept records updated and accurate with current patient information, including personal, insurance, and
medical details.
Promoted sustainable oral health by educating patients on procedures and at-home care.
Coordinated smooth patient flow, setting up efficient schedules and adjusting strategies to account for
dynamic loads.
R.
Education
BBA - Business/Marketing
Southern Illinois University Carbondale
Carbondale, IL
05.2018
Associate of Science - Dental Assisting
Kaskaskia College
05.2016
High School Diploma -
Nashville Community High School
05.2013
Skills
Project Management
Project planning and development
Schedule Management
Client Relations
Advanced problem solving
Timeline
Project Manager
Louder Experiences
08.2023 - Current
Account Manager
ZEVx
01.2023 - Current
Relationship Manager
Frontline Source Group
10.2021 - 11.2022
Account Executive
WorldWide Express
03.2021 - 10.2021
Logistics Account Manager
Total Quality Logistics
11.2020 - 03.2021
Bartender
Sybergs
02.2019 - 11.2020
Lead Bartender
Wheelhouse Downtown
07.2017 - 11.2020
Dental Assistant
Dental Safari
04.2017 - 05.2018
Dental Assistant
Joesph A. Cioni
05.2016 - 05.2017
BBA - Business/Marketing
Southern Illinois University Carbondale
Associate of Science - Dental Assisting
Kaskaskia College
High School Diploma -
Nashville Community High School
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