Bryanna Skinner
Summary
I am seeking a challenging and rewarding summer internship opportunity in the financial industry, with a focus on investment banking and wealth management. As a dedicated full-time student at Northwood University, I am driven to further my understandings of financial markets and investment strategies through hands-on experience. With a strong foundation in time management, organization, and problem-solving, I am well-equipped to contribute effectively to your team. I am also proficient in Excel and adept at navigating various online platforms, I am eager to apply my academic knowledge in a practical setting and expand my skill set through real-world experiences
Overview
4
4
years of professional experience
Work History
Income Tax Preparer
Bair Income Tax Service
01.2020 - Current
- Facilitating Appointment Management and Coordination: Streamline office scheduling for seamless meetings, align employee schedule accordingly, and optimizing company office hours with precision and professionalism.
- Tax Documentation Preparation and Assistance. Properly assist in organizing documentation, maintain confidentiality of client information, prepare and support filing process in compliance with regulations.
- Client Relationship Management: Provide excellent client service by efficiently greeting and assisting clients, promptly addressing inquiries with professionalism, and fostering positive relationships to enhance customer satisfaction and loyalty.
Cashier
Starbucks
10.2020 - 05.2021
- Operational Efficiency. Ensure precise and efficient handling of customer transactions, including cash, credit, and electronic payments, to minimize errors and maintain financial integrity.
- Cash Management. Manage cash register operations, including opening and closing procedures, balancing cash drawers, and reconciling transactions, to uphold accountability and compliance with company policies and procedures.
- Multitasking: Handle multiple tasks simultaneously, such as processing transactions, assisting customers with inquiries, and restocking merchandise, to ensure smooth operations and meet the demands of a fast-paced environment.
Barista
Starbucks
10.2020 - 05.2021
- Solo Shift Management. Independently managed shifts by prioritizing tasks, ensuring positive customer experiences, and maintaining operational standards.
- Service and Product Knowledge. Maintain a thorough understanding of the diverse range of Starbucks beverages and products, consistently recalling and referencing drink recipes and menu items to deliver exceptional service and satisfaction to customers.
- Barista Training. Provide guidance and support to new team members, conducting training sessions on beverage preparation, customer service skills, and company policies to foster a cohesive and knowledgeable staff.
Education
BBA - Finance
Northwood University
Midland, MI05.2025
Skills
- Adaptability
- Verbal/Written Communication
- Time Management
- Team Coordination
- Technical Skills
- Analytical Thinking
Timeline
Cashier
Starbucks
10.2020 - 05.2021
Barista
Starbucks
10.2020 - 05.2021
Income Tax Preparer
Bair Income Tax Service
01.2020 - Current
BBA - Finance
Northwood University
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