Summary
Overview
Work History
Education
Skills
Timeline
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Bryanna Sturmer

Fresno ,CA

Summary

Proven Personal Shopper at Walmart, adept in online order processing and delivering exceptional customer service, showcasing strong attention to detail and an upbeat attitude. Trained and mentored teams at Burger King, enhancing performance through effective planning and organization. Achieved high satisfaction ratings by prioritizing customer needs and maintaining rigorous food safety standards.

Overview

10
10
years of professional experience

Work History

Personal Shopper

Walmart
11.2021 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • + Type or edit your work history here

Shift Manager

Burger King
10.2018 - 04.2021
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Restaurant Team Member

Loves Travel Stop
06.2014 - 04.2018
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Education

Diploma -

Theodore Roosevelt High School
Fresno, CA
06.2005

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Online Order Processing
  • Upbeat and Outgoing Attitude
  • Teamwork and Collaboration
  • Cash Handling
  • Food safety and sanitation
  • Point of sale operation

Timeline

Personal Shopper

Walmart
11.2021 - Current

Shift Manager

Burger King
10.2018 - 04.2021

Restaurant Team Member

Loves Travel Stop
06.2014 - 04.2018

Diploma -

Theodore Roosevelt High School

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Bryanna Sturmer