Bryanna Westmoreland
Pahrump,NV
Summary
Hardworking Fast Food Worker with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service. A recent high school graduate ready to learn more. I am expanding my field of expertise starting with your company, TTEC.
Overview
6
6
years of professional experience
Work History
Fast Food Manager
McDonald's
04.2021 - Current
- Increased sales through effective promotion of daily specials and upselling menu items to customers.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Ensured compliance with all health department regulations, maintaining high standards of sanitation throughout the establishment.
Cashier/ Greeter/ Stocker
Area 51 Fireworks
04.2023 - 07.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Volunteer
P.A.W.S Non-profit Organization
04.2020 - 10.2020
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Kept animals clean and free of contaminants to promote optimal health.
- Conducted adoption events to place shelter and foster animals into permanent homes.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
School Program Volunteer
Pahrump Valley Highschool
08.2018 - 05.2019
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
Parump Valley High School
Pahrump, NV05.2022
Skills
- Understanding Customer Needs
- Time Management
- Teamwork and Collaboration
- Employee Training and Supervision
- Guest Satisfaction
- Adaptability and Flexibility
- Upselling Products and Services
Timeline
Cashier/ Greeter/ Stocker
Area 51 Fireworks
04.2023 - 07.2023
Fast Food Manager
McDonald's
04.2021 - Current
Volunteer
P.A.W.S Non-profit Organization
04.2020 - 10.2020
School Program Volunteer
Pahrump Valley Highschool
08.2018 - 05.2019
High School Diploma -
Parump Valley High School
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