BRYANNAH SMITH-CUNNINGHAM
High Point,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
BDC Sales
Battleground Kia
02.2024 - Current
- Generated leads for future sales by following up with potential customers and maintaining a professional relationship.
- Demonstrated flexibility and adaptability by quickly adjusting to changes in sales processes or customer preferences.
- Collaborated closely with other departments such as finance and service teams, ensuring a smooth car buying experience for all customers.
- Adhered strictly to company policies while working within a fast-paced, high-pressure sales environment.
- Enhanced client understanding of available financing options, guiding them toward the best choice for their situation.
- Utilized CRM software tools effectively in order to manage client relationships and track lead generation progress.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
STORE MANAGER
AT&T Wireless
07.2021 - 02.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
FOOTWEAR SALES ASSOCIATE
Dicks Sporting Goods
04.2019 - 06.2021
- Provided accurate store information on pricing, sales and product features.
- Maintained visually appealing and organized sales floor, ensuring easy access to products for customers.
- Demonstrated exceptional communication skills when presenting product features and benefits to customers.
- Enhanced shopping experience for individuals with disabilities by offering attentive assistance tailored specifically towards their unique requirements.
- Greeted and offered sales assistance to every customer upon entry into store.
- Assisted in inventory management, conducting regular stock checks and replenishing items as needed.
Education
HIGH SCHOOL DIPLOMA -
Southwest Guilford High School
Skills
- Leadership and Team management
- CRM proficiency
- Sales
- Customer Service
- Problem Solving
- Teamwork
- Cash handling
- Multitasking
- Interviewing and Recruiting
- Goal Setting
Personal Information
Date of Birth: 05/11/00
Timeline
BDC Sales
Battleground Kia
02.2024 - Current
STORE MANAGER
AT&T Wireless
07.2021 - 02.2024
FOOTWEAR SALES ASSOCIATE
Dicks Sporting Goods
04.2019 - 06.2021
HIGH SCHOOL DIPLOMA -
Southwest Guilford High School
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