Bryan Q.D. Short
Port Tobacco,MD
Summary
I've worked in the Hospitality Business at Rosewood Manor since 2007 and at Angel Lake Assisted Living I Corp PT as a Lawn Maintenance and Handyman. I also, do Lawn Maintenance and Handyman Services at Rosewood Manor. So. I'm familiar with a variety of tools and home repairs and lawn maintenance which I believe will make me a good candidate for your business. Not to mention I've got a ton of Customer Service experience which is valuable in any business. Coupled with some computer and Graphic Design experience would make me a perfect candidate for mostly any position that you'd consider me for. I look forward to you contacting me for an interview.
Overview
17
17
years of professional experience
Work History
Hospitality Manager Assistant
Rosewood Manor B & B
01.2007 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored security to protect employees, customers and property.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Lawn Maintenance and Handyman
Angel Lake Assisted Living I Corp
01.2007 - 12.2015
- Maintained grounds by trimming, weeding, and general clean-up.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed debris and waste from outdoor areas.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Inspected gardens for pests, weeds and diseases.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
Education
Associate of Arts - Graphic Design
College of Southern Maryland
La Plata, MDHigh School Diploma -
Maurice J. Mcdonough High School
Pomfret, MD05.2009
Skills
- Customer Relations
- Tenant Improvements
- Customer Service and Satisfaction
- Scheduling and Coordinating
- Property Tours
- Graphic Design
- Operational Excellence
I like Lawn Maintenace and Handyman Services and working with tools.
I often find myself planting mulching and making minor repairs at Rosewood Manor and I enjoy it. So, I'm sure i can find a position there at your business that I'd like.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Hospitality Manager Assistant
Rosewood Manor B & B
01.2007 - Current
Lawn Maintenance and Handyman
Angel Lake Assisted Living I Corp
01.2007 - 12.2015
Associate of Arts - Graphic Design
College of Southern Maryland
High School Diploma -
Maurice J. Mcdonough High School
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