Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bryan Diaz

Naples,FL

Summary

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records. Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures. Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours. History of effectively fulfilling orders in high-volume warehouse settings. Proficient in loading, unloading and staging merchandise. Adept at safely operating equipment to meet production goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

6
6
years of professional experience

Work History

Cashier

Mc Donalds
Las Vegas, NV
08.2019 - 01.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Performed other duties as assigned by management.
  • Answered customer questions and provided store information.

Cashier/Stocker

CVS Pharmacy
Las Vegas, NM
02.2018 - 11.2019
  • Received shipments of merchandise and stocked shelves according to store requirements.
  • Assisted customers in locating products on the shelf or in the backroom.
  • Performed inventory counts of merchandise on a regular basis.
  • Unloaded delivery trucks and verified contents against invoices.
  • Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
  • Inspected returned merchandise for damage prior to restocking shelves.
  • Assisted customers with carrying large purchases out of the store.
  • Operated forklift safely and efficiently to move stock between locations within the store.
  • Verified that orders matched pick tickets prior to loading them onto delivery trucks.

Driver

FedEx
Fort Myers, FL
02.2020 - 06.2020
  • Delivered packages to customers in a timely and efficient manner.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Delivered goods and services to customers on time and in excellent condition.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.

Costumer Return

Amazon
Fort Myers, FL
11.2021 - 09.2023
  • Reviewed incoming returns for accuracy and completeness to ensure compliance with company policies.
  • Analyzed customer return requests and processed refunds or exchanges as necessary.
  • Researched product defects using online resources and customer feedback to identify potential solutions.
  • Verified that all returned items were in original condition and included proper packaging and accessories.
  • Advised customers on how to properly package returned items for shipping back to the manufacturer.
  • Maintained organized records of all transactions including item descriptions, quantities, prices..
  • Inspected returned items for damage before restocking them onto shelves or into inventory storage areas.
  • Promoted store loyalty programs by offering discounts on future purchases when appropriate.
  • Managed customer inquiries via phone, email, chat. regarding returns and exchanges.
  • Tracked inventory levels of high-value items using barcode scanning technology.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Logistics Associate

Amazon
Fort Myers, FL
12.2020 - 06.2021
  • Accurately recorded and tracked inventory levels in warehouse management system.
  • Developed and implemented scanning procedures for improved efficiency.
  • Provided technical assistance with scanning processes, software, and hardware.
  • Maintained inventory records and updated stock lists on a regular basis.
  • Operated forklifts to transport materials within the facility.
  • Organized warehouse space for efficient storage of goods.
  • Stacked empty pallets in designated areas according to safety regulations.
  • Unpacked boxes and checked contents against invoices or other documents.
  • Identified damaged or defective items and reported them to supervisor immediately.
  • Used pallet jacks to move items to and from warehouse locations.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Packed boxes and stock using organizational guidelines.
  • Used scanners to track parcel information, condition or receipt.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.

Education

High School Diploma -

Chaparral High School
Las Vegas, NV
06.2017

Skills

  • Payment Processing
  • Cash Handling
  • Customer Service
  • Cash Register Operation
  • Warehouse Organization
  • Material Handling
  • Order Fulfillment
  • Loading and Unloading
  • Cleaning and Organizing
  • Stacking and Staging
  • Damage Reports
  • Delivery Scheduling
  • Hardware and Software Updates
  • Microsoft Word
  • Problem Resolution
  • Microsoft Office
  • Teamwork and Collaboration
  • Unloading Trucks
  • Unloading Merchandise
  • Fluent in spanish
  • Excellent Communication
  • Computer Skills
  • Analytical and Critical Thinking
  • Active Listening
  • Order Processing
  • Palletizing
  • Order Picking
  • Fulfillment Processing
  • Loading and Unloading Vehicles
  • Pallet Jack Experience
  • Package Verification
  • Trailer Loading
  • Heavy Lifting
  • Work Prioritization
  • Flexible Schedule

Languages

Spanish
Native/ Bilingual

Timeline

Costumer Return

Amazon
11.2021 - 09.2023

Logistics Associate

Amazon
12.2020 - 06.2021

Driver

FedEx
02.2020 - 06.2020

Cashier

Mc Donalds
08.2019 - 01.2020

Cashier/Stocker

CVS Pharmacy
02.2018 - 11.2019

High School Diploma -

Chaparral High School
Bryan Diaz