Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bryan (Santy) Tacuri-Fajardo

Pawtucket,RI

Summary

Dynamic and results-driven professional with a proven track record at Gruntastic LLC, excelling in customer service and effective communication. Skilled in POS systems and employee training, I thrive in fast-paced environments, ensuring seamless operations and enhancing team collaboration. Passionate about delivering exceptional experiences and fostering a positive workplace culture.

Overview

2
2
years of professional experience

Work History

Delivery Associate

Gruntastic LCC
Bellingham , MA
09.2024 - 06.2025
  • Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
  • Updated electronic tracking system throughout the day with delivery status information.
  • Provided assistance loading, unloading product from truck as needed upon delivery, pickup from customer's location.
  • Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.

Server / Manager

SURA Korean BBQ
Johnston/RI, Medford/MA
04.2024 - 04.2025
  • Demonstrated extensive knowledge of menu items and optimal wine pairings.
  • Collaborated with coworkers to efficiently serve food and accommodate guest preferences.
  • Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Monitored system performance to ensure optimal operation of servers.

Area Supervisor

Leqoc Cuisine Corporation
Bridgeport, CT
02.2023 - 03.2025
  • Trained new employees on policies, procedures, product knowledge, and customer service techniques.
  • Coordinated interdepartmental efforts to ensure seamless workflow processes.
  • Facilitated effective communication between departments to promote collaboration.
  • Collaborated with upper management to implement policy changes enhancing workflow efficiency.

Education

AS - Business Administration

Gateway Community College
New Haven, CT
05.2018

Skills

  • POS system and cash handling
  • Employee training
  • Customer service excellence
  • Microsoft Office proficiency
  • Product management
  • Adaptability
  • Effective communication

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Delivery Associate

Gruntastic LCC
09.2024 - 06.2025

Server / Manager

SURA Korean BBQ
04.2024 - 04.2025

Area Supervisor

Leqoc Cuisine Corporation
02.2023 - 03.2025

AS - Business Administration

Gateway Community College

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