Bryan Scott Horton
Trinidad,TX
Summary
Dynamic operations manager with a proven track record at Insulate This, excelling in process improvements and staff training. Skilled in sales negotiation and personnel management, I enhanced efficiency and reduced waste, achieving significant cost savings while fostering a positive work environment that boosted employee morale and engagement.
Overview
25
25
years of professional experience
Work History
Owner/Operator
Insulate This
06.2021 - Current
- Trained new staff on safety protocols and operational procedures.
- Implemented cost-saving measures by optimizing inventory shipments.
- Enhanced customer satisfaction through timely service delivery and quality assurance.
- Oversaw project execution from planning to completion, maintaining high standards of workmanship.
- Developed strong vendor relationships to negotiate better pricing and services.
- Conducted regular inspections to ensure compliance with industry regulations and safety standards.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Production Manager
Installed Building Products
07.2019 - 05.2022
- Supervised daily production operations, ensuring adherence to safety protocols and quality standards.
- Coordinated scheduling and workflow for multiple teams, team members in sales and management
- Implemented process improvements that enhanced operational efficiency and reduced waste. Through training installers
- Trained new staff on equipment usage and safety procedures.
- Maintained inventory and schedule of staff.
- Worked closely with sales team to insure timely delivery of services.
- Maintained close relationships with customers along the way in scheduling and overall satisfaction.
Operations Supervisor
AAA Insulation
12.2013 - 07.2018
- Coordinated logistics for insulation materials, optimizing inventory management and supplier relationships.
- Trained and mentored new team members on operational procedures and equipment usage.
- Monitored production schedules, adjusting workflows to meet changing demands and deadlines.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
- Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
- Completed weekly payroll for Ten employees.
Production
Americas Recommended Mailers
09.2000 - 10.2012
- Troubleshot equipment, solved problems and enhanced production process to meet production goals.
- Completed daily production records accurately to ensure effective tracking of inventory levels and production progress.
- Met or exceeded company-defined quality and production goals.
- Worked closely with USPS to ensure quality and standards were met for a successful delivery.
Education
GED -
Berkner High
Richardson,TXSkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
- Personnel management
- Staff training and development
Timeline
Owner/Operator
Insulate This
06.2021 - Current
Production Manager
Installed Building Products
07.2019 - 05.2022
Operations Supervisor
AAA Insulation
12.2013 - 07.2018
Production
Americas Recommended Mailers
09.2000 - 10.2012
GED -
Berkner High