Bryant Ferguson
Alexandria,AL
Overview
3
3
years of professional experience
Work History
Front Office Receptionist
Rapides Parish School Board
11.2024 - Current
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Maintained clean reception area to promote positive, professional environment for clients.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved customer problems and complaints.
Physical Plant Secretary
Rapides Parish School Board
10.2024 - 11.2024
- Performed research to collect and record industry data.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed workers compensation forms and records to quickly handle all documentation for human resources.
- Filed and pulled past workers compensation forms, accident reports, and other confidential documents.
- Handled confidential information in professional manner.
- Transcribed phone messages and relayed to appropriate personnel.
- Created spreadsheets for monthly fire drill reports.
Shipping and Receiving
Rapides Parish School Board
01.2022 - 10.2024
- Finding out where materials go and getting them to the right place
- Putting all electronics in the cage (computers, Chromebooks, computer carts, cameras, servers, etc)
- Helping pony drivers load large shipments
- Helping in the cage when needed
- Being able to ship items either through UPS or FedEx
- Being able to lift and carry different sizes of packages
- Unloading delivery trucks
- Working with finance department to get orders fulfilled
- Answering phone calls and emails regarding shipments and orders
- Assisting in inventorying technology at schools across the district
Education
High School Diploma -
Alexandria Senior High School
Alexandria, LA05.2021
Skills
- Effective Communication
- Effective Time Management
- Flexibility
- Critical Thinking
- Organization Skills
- Telephone Skills
Timeline
Front Office Receptionist
Rapides Parish School Board
11.2024 - Current
Physical Plant Secretary
Rapides Parish School Board
10.2024 - 11.2024
Shipping and Receiving
Rapides Parish School Board
01.2022 - 10.2024
High School Diploma -
Alexandria Senior High School