Bryant Lewis
Shawnee,OK
Summary
Dynamic culinary professional with extensive experience at Buffalo Wild Wings, excelling in food preparation and customer service. Proven ability to enhance kitchen efficiency and maintain high sanitation standards. Skilled in inventory management and team collaboration, driving performance improvements and fostering a positive work environment. Committed to delivering exceptional dining experiences.
Overview
13
13
years of professional experience
Work History
Cook
Buffalo Wild Wings
Shawnee, OK
02.2025 - 04.2026
- Prepared high-quality food items according to standardized recipes and safety protocols.
- Maintained cleanliness of kitchen and food preparation areas, adhering to sanitation standards.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
Manager
Pizza Hut
Shawnee, OK
11.2024 - 02.2025
- Supervised daily operations to ensure high-quality food preparation and service standards.
- Trained team members on customer service protocols and operational procedures.
- Implemented inventory management practices to reduce waste and improve supply efficiency.
- Developed staff schedules to optimize coverage during peak hours and enhance productivity.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Collaborated with management to identify areas for process improvement and cost reduction.
- Managed and motivated employees to be productive and engaged in work.
Solid Waste Collector
City of Jacksonville
Jacksonville, FL
01.2018 - 03.2022
- Conducted routine inspections of equipment to maintain operational safety standards.
- Collaborated with team members to optimize route efficiency and reduce downtime.
- Assisted in training new staff on safety protocols and operational procedures.
- Monitored waste disposal practices to comply with environmental regulations.
- Implemented best practices for waste segregation and recycling initiatives.
- Analyzed collection routes to identify areas for improvement in service delivery.
- Consistently met or exceeded performance targets for waste collection as set by management.
- Ensured timely collection of waste materials by maintaining a consistent schedule and route plan.
- Improved customer satisfaction with regular communication and prompt issue resolution.
- Developed strong relationships with customers through attentive service and open communication channels, fostering loyalty within the community served.
Trainer
Metro Dinner
Jacksonville, FL
01.2013 - 12.2016
- Developed and delivered engaging training programs for staff to enhance service skills and operational efficiency.
- Assessed training needs through evaluations, ensuring alignment with organizational goals and employee development.
- Facilitated onboarding sessions for new hires, promoting effective integration into team dynamics and company culture.
- Implemented feedback mechanisms to gather insights from trainees, refining instructional methods for improved outcomes.
- Collaborated with management to identify performance gaps and design targeted training solutions addressing specific challenges.
- Mentored junior trainers, fostering knowledge sharing and professional growth within the training department.
- Evaluated training effectiveness using qualitative and quantitative metrics, driving continuous improvement initiatives across programs.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Education
GED -
Florida State Community College
Jacksonville, FL08-2004
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Frying
- Cooking techniques
- Knife skills
- Sanitation
- Supply restocking
- Surface cleaning
- Food presentation
- Kitchen equipment operation and maintenance
- Sanitation practices
- Grilling
- Contamination prevention
- Food waste reduction
- Performance improvement
- Food plating and presentation
- Portion control
- Order verification
- Allergen awareness
- New hire training
- Food costing
- Problem-solving
- Time management
- Attention to detail
- Team collaboration
- Labor management
- Health and safety compliance
- Food storage
- Staff training
- Inventory management
- Stock management
- Temperature control
- Cost control
Timeline
Cook
Buffalo Wild Wings
02.2025 - 04.2026
Manager
Pizza Hut
11.2024 - 02.2025
Solid Waste Collector
City of Jacksonville
01.2018 - 03.2022
Trainer
Metro Dinner
01.2013 - 12.2016
GED -
Florida State Community College