Summary
Overview
Work History
Education
Skills
leadership award for lacrosse
Timeline
Generic

Bryant Oliver

Hartwell,GA

Summary

Dynamic Team Leader at Dairy Queen Grill & Chill, recognized for enhancing customer satisfaction through exceptional service and effective team training. Expert in quality control and workflow coordination, successfully reducing waste while maintaining product availability. Proven ability to motivate teams and resolve issues, driving performance improvements and guest retention.

Overview

1
1
year of professional experience

Work History

Team Leader

Dairy Queen Grill & Chill
Dacula, GA
09.2023 - 02.2025
  • Led team in delivering exceptional customer service and maintaining high satisfaction levels.
  • Trained new employees on operational procedures and company standards.
  • Coordinated daily workflow to ensure timely completion of tasks and efficient service delivery.
  • Implemented quality control measures to uphold food safety and hygiene standards.
  • Managed inventory effectively, reducing waste while ensuring product availability.
  • Resolved customer concerns promptly, enhancing overall guest experience and retention.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Conducted regular performance evaluations to identify training needs and improve team effectiveness.

Education

BBA - Finance

Georgia Southern University
Statesboro, GA
05-2029

Skills

  • Customer service excellence
  • Team training
  • Workflow coordination
  • Quality control measures
  • Task delegation
  • Time management
  • Standard operating procedures
  • Problem-solving
  • Team motivation
  • People management
  • Daily workflow improvement

leadership award for lacrosse

I earned the Leadership Award at the Gwinnett All-County Awards for lacrosse, which recognizes players who make a major impact on their team both on and off the field. This award highlights my ability to guide teammates, keep positive energy during tough moments, and set the tone through my work ethic.

I was chosen not just for my performance as an attackman, but for how I encouraged younger players, helped lead practices, and consistently held myself and others to a high standard. Being recognized at the county level shows that coaches and officials saw the effort I put into making the team stronger, more focused, and more connected.

Timeline

Team Leader

Dairy Queen Grill & Chill
09.2023 - 02.2025

BBA - Finance

Georgia Southern University
Bryant Oliver