Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Bartender
Oasis bar
Ecuador, OR
01.2019 - 10.2023
Greeted customers and provided excellent customer service.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Maintained inventory of liquor, beer, wine, and other beverage items.
Trained new bartenders on drink preparation and upselling techniques.
Developed good working relationships with fellow employees through effective communication.
Assistant Manager
East Side Grocery
New York, NY
11.2022 - 07.2023
Managed customer service inquiries and complaints in a timely manner.
Communicated regularly with customers to gain insights into their needs.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.