Rubi Medina
Bronx,NY
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
9
9
years of professional experience
Work History
Receptionist
Vals Color + Hair Studio
2022.11 - Current
- Greeted and welcomed all clients to the Salon in a friendly and courteous manner
- Digitally maintained and updated client information
- Gathered personal information during client intake sessions to schedule appointments for seven cosmetologists
- Stocked store inventory and coordinated with the salon manager to ensure that salon products were well-stocked.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Sales Associate
Nordstrom
2019.04 - 2022.11
- Maintained up-to-date product knowledge and information on brands and product lines
- Performed general store inventory during store hours and after closing
- Engaged in highly skilled customer service and built relationships with customers: provided recommendations based on style or uses
- Processed POS transactions, including cash and credit purchases and refunds.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Receptionist
Le Salon Bleu
2015.01 - 2019.03
- Confirmed appointments, communicated with clients and updated client records
- Responsible for answering the central telephone system and directing calls accordingly
- Greeted incoming visitors and customers professionally; provided friendly and knowledgeable assistance
- Managed multiple tasks and met time-sensitive deadlines; resolved customer problems and complaints.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Education
Working towards obtaining my AA degree -
Naughtack College
Danbury, CTCosmetology Diploma - Cosmetology Education
Paul Mitchell The School - Danbury
Danbury, CT06.2015
High School Diploma -
Danbury High School
Danbury, CT06.2012
Skills
- Scheduling
- Telephone Skills
- Complaint Resolution
- Data Entry
- Customer Relations
- Bilingual Spanish/English
- Customer and Client Relations
- Organization Skills
- Verbal and Written Communication
- Tech-Savvy
- Active Listening
- Customer Relations
- Bilingual Spanish/English
- Customer Service
Languages
Spanish
Full Professional
Timeline
Receptionist
Vals Color + Hair Studio
2022.11 - Current
Sales Associate
Nordstrom
2019.04 - 2022.11
Receptionist
Le Salon Bleu
2015.01 - 2019.03
Working towards obtaining my AA degree -
Naughtack College
Cosmetology Diploma - Cosmetology Education
Paul Mitchell The School - Danbury
High School Diploma -
Danbury High School
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