Bryant Sagastizado
Self Employed Web
Norwalk,CA
3
Languages
11
years of professional experience
Open to opportunities across various industries, with a focus on office support, administration, customer service, and sales roles. Flexible and adaptable, seeking a position in a professional environment where strong communication, organization, and interpersonal skills can contribute to team success.Strong background in process improvement and stakeholder communication, ensuring policy compliance and team productivity to achieve organizational goals.
Work History
Inside Program Manager
1 Year- Monitored project progress and identified potential risks for timely resolution.
- Oversee full-cycle staffing operations, including recruitment, onboarding, scheduling, payroll coordination, and employee relations.
- Collaborate with HR departments and production supervisors to address personnel issues, ensure policy compliance, and meet safety and productivity standards.
- Provided training and meetings to internal associates as well as current employees within PeopleLink group.
- Traveled within the United States to help get new accounts running, creating processes for recruitment and onboarding for internal employees to use for clients' needs/ expectations.
- Identified and qualified customer needs and negotiated and closed profitable projects with high a high success rate.
- Engaged with cross-functional teams to facilitate collaboration and information sharing.
- Contributed to team meetings by providing updates on project status and challenges encountered.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Coached team members on productivity strategies to accomplish challenging goals.
- Created and managed over $150,000 in monthly revenue spread across a book of business.
- Conducted regular safety audits to identify hazards and implement corrective actions.
- Developed and maintained safety training programs for staff compliance and awareness.
Sales Associate /Director of E-Commerce
6 Years 5 Months- Managed online sales and distribution of clothing and resale items through self-run e-commerce operation
- Created and maintained transaction logs, spreadsheets, and order tracking documents using Google Docs and Excel
- Provided personalized customer service and post-sale follow-ups, resulting in high customer satisfaction and return rates
- Oversaw the full sales cycle: product listing, pricing, fulfillment, and shipping logistics.
- Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
- Utilized CRM software to track sales activities, ensuring accurate reporting and forecasting.
- Managed customer relationships through personalized follow-ups, enhancing satisfaction and loyalty.
- Built relationships with customers to encourage repeat business.
Partnership Specialist /Sales Account Executive
3 Years 6 Months- Manage a high-volume book of business, acting as the main point of contact for clients across various industries
- Oversee full-cycle staffing operations, including recruitment, onboarding, scheduling, payroll coordination, and employee relations
- Develop and maintain custom Excel spreadsheets and CRM reports to track attendance, production rates, headcounts, and labor allocation, supporting client efficiency and decision-making
- Assisted in training new staff on company policies and operational procedures.
- Collaborate with HR departments and production supervisors to address personnel issues, ensure policy compliance, and meet safety and productivity standards
- Handle weekly and daily reporting for clients, including labor usage, fill rates, turnover tracking, and safety metrics
- Conduct site visits and safety assessments to ensure compliance with workplace hazard protocols and training standards
- Create and implement workplace guidelines, policies, and training materials to improve associate performance and alignment with client expectations.
- Developed and implemented process improvements to enhance operational efficiency.
- Support payroll processing, resolving discrepancies quickly to ensure accuracy and client satisfaction
- Help generate over $1 million in annual revenue, contributing directly to business growth through retention, upselling, and exceptional account service.
Human Resources Coordinator
11 Months- Coordinated onboarding and offboarding processes, managing new-hire paperwork, orientations, background checks, and exit procedures to ensure a smooth transition for employees.
- Conducted client outreach, matching business needs with available talent and created new pipelines/ pools for candidates.
- Prepared HR reports, tracked sensitive employee data, and supported audits/ compliance requirements.
- Prepared HR reports, tracked sensitive employee data, and supported audits/ compliance requirements.
- Assisted in scheduling, payroll setup, and resolving employee concerns to support smooth and efficient operations.
- Maintained employee records, time cards, and confidential personnel files such as any medical paperwork, FMLA leave, CFRA.
- Coordinated trainings, meetings and performance reviews for all candidates/ internal associates.
- Assisted employees and managers with policy guidance and procedures related to FMLA, unemployment, and maternity leave to promote compliance and support employee needs.
- Supported payroll processes to ensure timely employee payments.
- Streamlined recruitment processes, enhancing candidate experience and reducing time-to-hire.
- Implemented cost-effective employee benefit solutions, aligning offerings with organizational goals and employee needs.
Luxury Sales Associate
3 Years 6 Months- Executed visual merchandising strategies to enhance store presentation and drive sales.
- Cultivated strong customer relationships through personalized service and product knowledge.
- Provided expert assistance in luxury product selection, ensuring a tailored shopping experience.
- Increased store revenue by consistently meeting and exceeding sales targets.
- Coordinated special orders for clients, liaising with vendors to ensure timely delivery of unique items.
- Implemented effective upselling techniques to encourage additional purchases from satisfied customers.
Customer Service Representative
1 Year 9 Months- Resolved inquiries efficiently, ensuring high levels of customer satisfaction and retention.
- Provided exceptional support to members through effective communication and problem-solving techniques.
- Streamlined processes for handling member requests, improving response times and service quality.
- Mentored new team members on best practices in customer interactions and system navigation.
- Supported election and policy campaigns for California school funding initiatives
- Made outbound calls across California to raise awareness and engage the public on key propositions
- Developed persuasive communication skills and an understanding of education policy advocacy
Education
Bachelor of Arts - Business Administration And Management
High School Diploma
Skills
CRM and Excel proficiency
Project management
Team management
CRM and Excel expertise
Talent acquisition strategies
Account management techniques
Workplace safety knowledge
Workplace safety compliance
Records management
Outlook and Office applications
Proficient in Outlook and Microsoft office software
Data analysis
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Inside Program Manager
Peoplelink Group
09.2025 - CurrentRead More
Partnership Specialist /Sales Account Executive
Partners Personnel
03.2022 - 09.2025Read More
Human Resources Coordinator
Staffing Zones, INC.
04.2021 - 03.2022Read More
Sales Associate /Director of E-Commerce
Self Employed Web
04.2020 - CurrentRead More
Luxury Sales Associate
Tommy Hilfiger
06.2017 - 12.2020Read More
Customer Service Representative
Montebello Teachers Association
09.2015 - 06.2017Read More
University of California, Riverside
Bachelor of Arts from Business Administration And Management
Read More
Montebello High School
High School Diploma
Read More