Detail-oriented individual successful at providing excellent customer service by maintaining positive attitude. Offering 3-year background in cleaning and sanitizing work areas, equipment, utensils and dishes.
Overview
3
years of professional experience
Work History
Pizza Hut
Shift Manager
11.2023 - Current
Job overview
Improve overall team performance by effectively delegating tasks and providing clear instructions.
Achieve consistent customer satisfaction by addressing concerns promptly and professionally.
Manage employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Promote a positive work environment through open communication and constructive feedback.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
1911 Biscuits & Burgers
Host/Server
08.2023 - 12.2023
Job overview
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Contributed to team success through effective communication and cooperation with coworkers and management.
Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Zaxby's Chicken Fingers & Buffalo Wings
Cashier
01.2023 - 08.2023
Job overview
Processed new orders quickly and accurately, completing 200+ daily transactions
Put things on shelves and organize them
Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Developed and managed relationships with customers to increase customer loyalty.
Chick-fil-A
Cashier
01.2022 - 10.2022
Job overview
Cash register operations
Order taking
Outgoing and enthusiastic
Order bagging
Provided attentive and skilled assistance to all customer needs
Keep checkout areas clean and orderly, as well as perform other cleaning tasks.
Am familiar with and proficient in the use of safe food handling techniques
Kept well-stocked cashier lanes and store shelves to promote strong sales
Served the needs of more than 5 customers in a busy environment at a time
Greeted customers with a smile and offered prompt and dedicated assistance.
Zaxby's Chicken Fingers & Buffalo Wings
Cashier
11.2020 - 09.2021
Job overview
Processed new orders quickly and accurately, completing 150+ daily transactions
Put things on shelves and organize them
Provided attentive and skilled assistance to all customer needs
Wrapped and bagged items for customers
Keep checkout areas clean and orderly, as well as perform other cleaning tasks.
Handled customer complaints and took the necessary steps to resolve their problems
Am familiar with and proficient in the use of safe food handling techniques.