Bryce Allen
Lithonia,GA
Summary
Results-driven Administrative Supervisor at S.A.F.E. Management with strong problem-solving abilities and advanced proficiency in Microsoft Office. Enhanced workflow efficiency and addressed employee conflicts, creating a collaborative workplace. Acknowledged for delivering outstanding customer service and managing diverse projects, ensuring operational success and high-performing teams.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Supervisor
S.A.F.E. Management
Atlanta, GA
06.2024 - Current
- Utilized multi-line phone system for call routing and message delivery to staff while welcoming visitors.
- Supervised office supply inventory and coordinated order placements accordingly.
- Tracked employee attendance via Lasso, documenting clock-in and clock-out times accurately.
- Participated in two complex training projects, providing valuable support throughout.
- Supervised daily administrative operations to ensure efficient workflow and communication.
- Reviewed employee timesheets regularly to ensure hours worked were accurately recorded.
- Resolved conflicts among employees by investigating complaints thoroughly and taking appropriate disciplinary action when necessary.
- Organized paper and electronic filing systems by managing incoming and outgoing mail.
Security Event Staff Member
S.A.F.E. Management
Atlanta, GA
06.2023 - Current
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment using EVOL technology.
- Investigated suspicious activities and persons to maintain security of premises.
- Communicated with security team and building supervisors using two-way radios, mobile phones, and other technological devices.
Health & PE Instructor
Boys And Girls Club of America
Atlanta, GA
09.2022 - 05.2023
- Promoted available resources and connected individuals with services.
- Developed and distributed health education materials to increase awareness and understanding.
- Built partnerships with community organizations to expand reach and impact for children.
- Developed and implemented health education strategies to reach target audiences.
- Developed marketing strategies for PE Instructors to raise awareness of the club among parents.
Ticketing Cashier
Stone Mountain Park
Stone Mountain, GA
05.2022 - 01.2023
- Order verification.
- Loyalty program promotion.
- Maintained clean, organized, and well-stocked checkout areas.
- Engaged with customers while completing cash register transactions.
- Balanced cash drawer at beginning and end of each shift.
- Worked with customer service leaders and managers to meet customer needs.
- Discussed promotions and special offers to customers to increase sales.
- Assist with setting up new cashiers with password resets and learning the ticketing software.
- Resolve customers complaints.
- Assist other cashiers with computer navigation issues.
- Troubleshoot computer issues, ticket system issues, login issues with peer.
Brand Sales Associate
Foot Locker
Decatur, GA
07.2020 - 07.2022
- Kept store shelves, racks, and bins presentable with frequent resets.
- Drove the highest sales success by building displays and merchandising attractive arrangements.
- Captured at least 10 consistent customer sales with friendly, knowledgeable support.
- Greeted customers and asked open-ended questions to assess needs.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Provide customer support to consumers.
- Cashier at checkout.
- Provide technical assistance with register software when applications would stop working.
Education
BBA - Computer Information Systems
Georgia State University
Atlanta, GA12.2026
Skills
- Presentation delivery skills
- Problem-solving capabilities
- Research skills
- Independent decision-making ability
- Microsoft Office applications mastery
- Apple iOS knowledge
- Excellence in customer service
- Technical skill set
- Software troubleshooting support
- Hardware issue resolution
- Management of ticketing systems
- Team collaboration
Certification
AT&T Technology Academy, 07/01/24
Volunteer Experience
Managing concessions at the Iron Bowl, Auburn vs. Alabama College Football Game, 2019, 2020
References
References available upon request.
Timeline
Administrative Supervisor
S.A.F.E. Management
06.2024 - Current
Security Event Staff Member
S.A.F.E. Management
06.2023 - Current
Health & PE Instructor
Boys And Girls Club of America
09.2022 - 05.2023
Ticketing Cashier
Stone Mountain Park
05.2022 - 01.2023
Brand Sales Associate
Foot Locker
07.2020 - 07.2022
BBA - Computer Information Systems
Georgia State University