Bryce Barnes
Avondale,AZ
Summary
Proven customer service specialist, adept in critical thinking and data entry, significantly enhanced team productivity at Best Windows And Doors. Excelled in building customer relationships, resolving complaints with empathy, and boosting loyalty. Demonstrated outstanding problem-solving skills, ensuring efficient and courteous client support.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Village Sweet Shoppe
06.2022 - 08.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Glass Service
Best Windows And Doors
06.2018 - 07.2022
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Education
No Degree - Airframe And Powerplant Mechanic
Universal Technical Institute
Avondale, AZ03-2026
High School Diploma -
Big Bear High School
Big Bear, CA06-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Relationship building
- Filing
Timeline
Customer Service Representative
Village Sweet Shoppe
06.2022 - 08.2024
Glass Service
Best Windows And Doors
06.2018 - 07.2022
No Degree - Airframe And Powerplant Mechanic
Universal Technical Institute
High School Diploma -
Big Bear High School
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