Bryce brandao
Riverview,Florida
Summary
Proven leader with a track record of aligning organizational practices with company objectives. Expertise in high-pressure environments and adaptability to evolving challenges. Committed to enhancing brand reputation through strategic initiatives and effective team management.
Overview
9
9
years of professional experience
Work History
Manager
Planet X Adultstore
Tampa, Florida
06.2020 - Current
- Developed training materials and conducted onboarding sessions for new team members.
- Trained and mentored team members on customer service best practices to enhance performance.
- Monitored inventory levels, reporting shortages to ensure timely restocking.
- Restocked shelves efficiently to maintain product availability.
- Performed cashier duties including payment processing, issuing receipts, and counting change.
- Managed incoming calls to provide information about store offerings and services.
- Provided accurate product, pricing, and service information to assist customer inquiries.
- Maintained cleanliness of store environment, ensuring a welcoming atmosphere.
Sales Associate
Seventh Avenue Apothecary
Tampa, Florida
02.2018 - 04.2020
- Processed transactions accurately through point-of-sale systems to ensure efficiency.
- Educated customers on product features and promotions to enhance informed purchasing decisions.
- Assisted customers with product selection, ensuring a tailored shopping experience.
- Restocked shelves regularly to maintain adequate inventory levels.
Sales Associate
Spencer's Gifts
Brandon, Florida
09.2016 - 02.2018
- Maintained current knowledge of store merchandise and policies to provide accurate information.
- Recommended and located merchandise based on customer preferences, enhancing satisfaction.
- Performed floor moves and display maintenance to ensure organized and appealing sales areas.
- Developed relationships with regular customers, delivering personalized service for repeat business.
- Assisted customers with product selection, offering tailored shopping advice.
- Managed loyalty programs, enrolling new members and explaining benefits to boost retention.
- Provided gift wrapping services during holidays to increase customer satisfaction.
- Inspected items for defects prior to delivery to customers.
Education
High School Diploma -
Riverview Highschool
Riverview05-2016
Skills
- Employee training and development
- Customer service excellence
- Inventory management
- Cash handling
- Time management
- Problem solving
- Relationship building
- Retail operations
- Sales techniques
Timeline
Manager
Planet X Adultstore
06.2020 - Current
Sales Associate
Seventh Avenue Apothecary
02.2018 - 04.2020
Sales Associate
Spencer's Gifts
09.2016 - 02.2018
High School Diploma -
Riverview Highschool
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