Bryce Bringhurst
Draper
Summary
Dedicated technician with expertise in customer support and documentation accuracy. Proven ability to resolve issues efficiently and ensure regulatory compliance.
Overview
12
12
years of professional experience
4
4
Certifications
Work History
Technician
E2 Optics
West Jordan
11.2024 - 08.2025
- Installed fiber-optic and copper cable safely and efficiently.
- Conducted tests on fiber optic systems for performance verification.
- Documented installation processes and maintenance records accurately.
Technician
Fiberwave Technologies
Salt Lake City
05.2024 - 10.2024
- Installed fiber optic cable according to blueprints and cable schedules.
- Provided technical support to customers regarding fiber optic services.
- Installed cable management systems to ensure future maintenance
Customer Service Representative
Kibbles and Cuts
Draper
05.2023 - 02.2024
- Assisted customers with making appointments and verifying necessary paperwork.
- Worked with customers to resolve any service issues or concerns
Millwork/Cabinetry Apprentice
Granite Mill & Fixture
West Valley City
10.2022 - 02.2023
- Safely operated various tools and machines to produce high-quality cabinets.
- Installed cabinets on-site while maintaining accurate records and documentation.
- Worked directly with customers to ensure satisfaction and resolve issues promptly.
Investment Services Complaints Specialist
Wells Fargo Advisors
Salt Lake City
03.2021 - 08.2021
- Resolved customer complaints while ensuring compliance with industry regulations.
- Compiled comprehensive research to support decisions on complaint resolutions.
- Tracked multiple complaints, prioritizing cases and maintaining professionalism in responses.
Registered Financial Representative
E*TRADE Financial
Sandy
10.2014 - 08.2020
- Efficiently executed trades for customers of various financial instruments.
- Completed Series 7 and Series 63 exams to become a certified stockbroker.
- Advised customers on tax and retirement inquiries, ensuring compliance with IRS rules and regulations.
Sales Representative
Alliance Health
Sandy
04.2013 - 10.2014
- Continually met and exceeded sales goals and efficiency metrics.
- Worked with customers to explain company services and products.
- Maintained HIPAA and medical privacy laws when dealing with customer information.
Education
Bachelor of Science - Business Marketing
Utah Valley University
Orem, UT05-2014
Skills
- Regulatory compliance
- Documentation accuracy
- Problem solving
- Multitasking and organization
- Customer support
- Customer service
- Verbal and written communication
- Complaint resolution
- Critical thinking
Certification
Series 7 license (General Securities Representative)
Timeline
Technician
E2 Optics
11.2024 - 08.2025
Technician
Fiberwave Technologies
05.2024 - 10.2024
Customer Service Representative
Kibbles and Cuts
05.2023 - 02.2024
Millwork/Cabinetry Apprentice
Granite Mill & Fixture
10.2022 - 02.2023
Investment Services Complaints Specialist
Wells Fargo Advisors
03.2021 - 08.2021
Registered Financial Representative
E*TRADE Financial
10.2014 - 08.2020
Sales Representative
Alliance Health
04.2013 - 10.2014
Bachelor of Science - Business Marketing
Utah Valley University