Bryce Burkhalter
Madera,CA
Summary
Business Administration Management Graduate with 10 years of experience in business operations, customer service, and business development. Possessing a diverse skill set, I excel in office and inside sales support roles, as well as new business development positions. Currently seeking new opportunities, my strong interest lies in customer support and business operations. With a proven track record of delivering exceptional results and a passion for driving organizational success, I am eager to contribute my expertise to a dynamic and forward-thinking company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Account Representative
SMC Corporation of America
02.2018 - 01.2020
- Helped support product decision making for end users and manufacturers
- Assisted distribution channels with sales efforts and product support
- Contacted customers to assess satisfaction and current needs
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Collaborated with other departments to address customer needs and service requests.
- Supported customer satisfaction through regular follow-up and communication.
- Provided product training for customers and distribution
- Analyze current trends and identify key accounts.
Sales Representative
New Electric
07.2017 - 01.2018
- Focused primarily on new business development and project support
- Reviewed project needs and purchased supplies
- Managed Warehouse Inventory
- Called on potential customers for electrical jobs
- Created installation jobs and product sales.
Customer Service Representative
Kaman Industrial Technologies
07.2015 - 03.2017
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Communicated with vendors and suppliers to verify timely delivery of goods.
Education
Bachelor of Science - Business Administration Management
Western Governors University
Millcreek, UT06.2023
Associate of Science - Business Administration
Clovis Community College
Clovis, CA06.2021
Skills
- Decision Support
- Microsoft Office
- Data Management
- CRM Software
- Project Management
- Customer Service
- Business Development
- Appointment Scheduling
- Data Entry
- Account updating
Certification
Strategic Thinking and Innovation, Western Governors University
Timeline
Account Representative
SMC Corporation of America
02.2018 - 01.2020
Sales Representative
New Electric
07.2017 - 01.2018
Customer Service Representative
Kaman Industrial Technologies
07.2015 - 03.2017
Bachelor of Science - Business Administration Management
Western Governors University
Associate of Science - Business Administration
Clovis Community College
Strategic Thinking and Innovation, Western Governors University
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