Bryce Clauson
Grand Junction,Colorado
Summary
Resourceful Installation Manager bringing proven record of success in coordinating installations. Handles issues proactively to mitigate risks and maintain Renewal by Andersen's (RBA) reputation and standards. Works with Project Consultants and installers from office or onsite to manage expectations and installations to provide the customer with a great RBA experience.
Overview
8
8
years of professional experience
Work History
Installation Manager
Renewal By Anderson
Grand Junction, Colorado
03.2022 - Current
- Measured windows and doors accurately while managing customer and installation expectations, resulting in a high NPS score.
- Confirmed itemized order receipts, determined necessary materials, and ensured suitable equipment for successful installations.
- Managed installation scope of work and generated invoices for contractor compensation.
- Identified and implemented best practices and standard operating procedures for efficiency
- Conducted job site visits to ensure compliance with RBA standards
- Ensured compliance with county permitting requirements for installation.
Lead Installer
Renewal By Anderson
Grand Junction, Colorado
06.2019 - 07.2021
- Ensured excellent customer service, communication, and accurate door and window installations to meet RBA standard, resulting in a consistently high Net Promoter Score (NPS).
- Performed post-installation inspections, ensuring the insulation team's work met RBA standards and maintained a high first-time completion accuracy.
- Maintained a safe, accident-free job site by conducting regular inventory checks of materials, tools, and equipment, and leading installers to apply LWSP and safe equipment and PPE use practices.
Route Manager
Orkin Pest Control
Telluride, Colorado
05.2016 - 01.2017
- Managed, sold, and serviced Telluride and surrounding areas for customer pest control needs, resulting in Telluride being #1 out of 13 branch routes in new sales, first-time completion, and customer satisfaction.
- Analyzed data from past routes in order to optimize future routes for increased efficiency.
- Monitored inventory levels in order to anticipate customer needs and adjust routes accordingly.
- Completed routine service calls to resolve customers' issues and maximize satisfaction.
Education
High School Diploma -
Montrose High School
Montrose, CO06-2012
Skills
- Customer Service
- Highly organized
- Measuring accurately
- Team and customer communication
- Team management / Leadership
Timeline
Installation Manager
Renewal By Anderson
03.2022 - Current
Lead Installer
Renewal By Anderson
06.2019 - 07.2021
Route Manager
Orkin Pest Control
05.2016 - 01.2017
High School Diploma -
Montrose High School
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