Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lee Thielke

Pingree Grove

Summary

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Installation Manager

SMG Security Holdings LLC
03.2025 - Current
  • Streamlined operational workflows to enhance efficiency and reduce bottlenecks in production processes.
  • Led cross-functional teams to implement process improvements, achieving higher productivity levels across departments.
  • Developed and executed strategic plans for resource allocation, optimizing inventory management and reducing waste.
  • Mentored junior staff on best practices in operations management, fostering a culture of continuous improvement.
  • Utilized data analysis tools to monitor performance metrics, driving informed decision-making and operational adjustments.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led cross-functional teams in financial forecasting and risk assessment initiatives.
  • Developed and implemented financial strategies to optimize budget allocation and resource management.

Project Manager

Security 101
03.2024 - 03.2025
  • Led cross-functional teams to execute security projects on time and within budget.
  • Developed project plans, ensuring alignment with company objectives and client requirements.
  • Collaborated with clients to define project scope, objectives, and deliverables for optimal outcomes.
  • Utilized project management software to track progress, manage resources, and report on status updates.
  • Conducted risk assessments to identify potential issues early and implement mitigation strategies effectively.
  • Facilitated stakeholder meetings to ensure clear communication and alignment throughout project lifecycles.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.

Project Manager

Sound Specialists
05.2023 - 03.2024
  • Maintaining jobs up to 5 million worth of projects.
  • Maintaining Subcontractors, service technicians, and Installers.
  • Quote and Design jobs.
  • Work with the sales team and identify the best solutions for the customer.
  • Train and work with the customer on how to utilize the equipment.
  • Maintain a technician schedule.
  • Close out jobs while billing

Project Manager

Escoe LLC
06.2022 - 05.2023
  • Manage all field-related aspects of Illinois's second-largest school district, which includes 60 buildings for security installation and service.
  • Project manage the buildout of new systems and remediation of existing systems of all 60 buildings
  • Debug and resolve application, server, and database issues using various operating system combinations (Linux, Windows), server hardware, and network topologies.
  • Review returned submittals for comments and address accordingly. Review the final bill of material for ordering.
  • Provide job forecasting for billing, installation, and programming. Release orders for purchase per the timing of the job
  • Created product training plans centered on customer success and satisfaction.
  • Developed strong relationships with key clients, ensuring their needs were met and fostering long-term partnerships.
  • Built long-term trusted partner relationships to manage stakeholder expectations and meet revenue growth goals.

Security Service Specialist II

S And S Systems of America
11.2017 - 06.2022
  • Isolate and fix issues in malfunctioning equipment and software
  • Complete new software installation and upgrades
  • Provide technical support to end users and teams in the field
  • Install, configure, and support integration technologies.

Low Voltage Technician

Fox Valley Fire & Safety
01.2015 - 11.2017
  • Installation, servicing, and programming of card access systems, CCTV, intrusion systems, fire alarms and numerous low-voltage systems
  • Troubleshoot, repair, and inspect electronic components
  • Assist with system integration, mapping, and software updates.

Low Voltage Technician

Sonitrol Security
01.2010 - 01.2015
  • Installation, servicing, and programming of card access systems, CCTV, intrusion systems, fire alarms and numerous low-voltage systems
  • Troubleshoot, repair, and inspect electronic components
  • Assist with system integration, mapping, and software updates.

Education

Bachelor of Science - Computer Science

Kishwaukee Community College
Malta, IL

High School Diploma - undefined

Kirkland Hiawatha
Kirkland, IL

Skills

  • Project Management
  • Account Management
  • Leadership
  • Product Knowledge
  • Customer Service
  • Customer service
  • Workload prioritization
  • Installation planning
  • Risk management

Certification

  • Cisco CCNA
  • Genetec
  • Lenel
  • Open Path
  • Avigilon
  • Milestone

Timeline

Installation Manager

SMG Security Holdings LLC
03.2025 - Current

Project Manager

Security 101
03.2024 - 03.2025

Project Manager

Sound Specialists
05.2023 - 03.2024

Project Manager

Escoe LLC
06.2022 - 05.2023

Security Service Specialist II

S And S Systems of America
11.2017 - 06.2022

Low Voltage Technician

Fox Valley Fire & Safety
01.2015 - 11.2017

Low Voltage Technician

Sonitrol Security
01.2010 - 01.2015

High School Diploma - undefined

Kirkland Hiawatha

Bachelor of Science - Computer Science

Kishwaukee Community College

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Lee Thielke