Bryce Dill
Arlington
Summary
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization. Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Hallmark Aviation Services
05.2025 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed customer accounts, ensuring accuracy in order processing and service delivery.
- Collaborated with cross-functional teams to enhance customer satisfaction initiatives.
Ramp agent
WFS
01.2024 - 05.2025
- Ran daily flights with QANTAS and assisted other airlines under WFS, such as Qatar Airways
- As a QANTAS Aircraft Load Supervisor (ALS), I loaded aircraft according to the Load Instruction Sheet (LIR) and supervised others to ensure the aircraft was loaded according to the LIR
- Coordinated efficient loading and unloading of baggage to ensure timely aircraft departures.
- Conducted safety checks on equipment and vehicles to maintain operational standards.
Store Associate
In-n-out Burger
05.2020 - 01.2024
- Ran day-to-day operations of the retail stores in Lake Worth (2020-2022) and Arlington (2022-2023)
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Maintained cleanliness and organization of work areas to ensure compliance with health and safety standards.
- Collaborated with team members to streamline food preparation processes, improving overall efficiency during peak hours.
Education
High School Diploma -
Boswell High School
05-2022
Skills
- Communication
- Team-player
- Time efficiency
- Problem solver
- Customer relations
- Follow documentation procedure
- Safety protocols
- Customer service
- Time management
- Quality assurance
- Conflict resolution
- Effective communication
- Decision making
- Aviation regulations
- Critical thinking
Accomplishments
- Led a team of 68 of mixed background high school students to design a space settlement in NASA International Space Settlement Design Competition as their Vice President of Engineering, which led to us winning the hypothetical "contract" with NASA
- Performed in Jazz ensembles and an award winning marching band as a low brass section lead
Languages
English
Native or Bilingual
Urdu
Elementary
Spanish
Elementary
Interests
- Video Gaming
- 3D Printing
- Learning new cooking techniques and expanding my culinary skills
Timeline
Customer Service Representative
Hallmark Aviation Services
05.2025 - Current
Ramp agent
WFS
01.2024 - 05.2025
Store Associate
In-n-out Burger
05.2020 - 01.2024
High School Diploma -
Boswell High School
Similar Profiles
Jamie MartinJamie Martin
Airport Customer Service Agent at Hallmark Aviation ServicesAirport Customer Service Agent at Hallmark Aviation Services
CARMEN CARSONCARMEN CARSON
General Manager at Hallmark Aviation Services, LP.General Manager at Hallmark Aviation Services, LP.
Kunal BudhooKunal Budhoo
Customer Service Agent at Hallmark Aviation Services For Emirates AirlinesCustomer Service Agent at Hallmark Aviation Services For Emirates Airlines
Opaluence FosterOpaluence Foster
Arena Bartender at Legends HospitalityArena Bartender at Legends Hospitality
Jacob MoranJacob Moran
Door-to-Door Sales Representative at EcoShield Pest ControlDoor-to-Door Sales Representative at EcoShield Pest Control