Bryce Dotson
Sugar Hill,GA
Summary
Detail-Oriented young professional focused on building a challenging career and learning new skills. Eager to improve data analysis and professional communication skills.
Overview
4
4
years of professional experience
Work History
Sales and Customer Service Representative
RGBSI
Atlanta , Georgia
02.2024 - Current
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
- Processed orders, forms, applications, and requests.
- Followed up on customer inquiries not immediately resolved.
- Performed follow-up calls to confirm customer satisfaction with product or service received.
Associate Consultant
Quadrant stratagies
Atlanta, GA
05.2021 - 01.2023
- Assist in the design and execution of client engagements, including drafting proposals, research memos and other external reports, and presenting them to clients
- Develop, implement and analyze a wide range of qualitative and quantitative studies, such as proprietary polling, focus groups and other research methodologies
- Assist in developing communication strategies and recommendations based on custom research
- Participate in project management by engaging with internal and external stakeholders on project logistics
Strategy and Management Intern
Tidewater consulting
Atlanta , GA
05.2020 - 08.2020
- Performed administrative tasks such as filing documents, scheduling appointments, and responding to emails.
- Analyzed data from surveys conducted among customers regarding their satisfaction levels with our services.
- Collaborated with management on marketing strategies to increase sales and gross profit.
Education
BBA - Business Management
Georgia Southern University
Statesboro, GA05-2021
Skills
- Data analysis and visualization
- proficient in excel
- Data entry
- Customer service
- Time management abilities
- Effective Communication
Timeline
Sales and Customer Service Representative
RGBSI
02.2024 - Current
Associate Consultant
Quadrant stratagies
05.2021 - 01.2023
Strategy and Management Intern
Tidewater consulting
05.2020 - 08.2020
BBA - Business Management
Georgia Southern University
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