Bryce Engler
Williamstown
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Operations Supervisor
Target
05.2022 - Current
- In charge of supervising 70+ Team Members in Fulfillment Outbound job functions.
- Implemented new safety project to reduce ergonomic strains when transferring totes to a U-Boat.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity and encourage safe practice on the operational floor.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Communicate with upstream and downstream partners and used strategic planning to ensure daily volume plan was met in a timely fashion, as well as providing a consistent flow of work for all of outbound.
- Problem solve any unit issues that may arise by utilizing given information systems.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
Team Member Trainer
Target
04.2022 - 05.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Provided guidance to new Team Members regarding any questions they had while performing their function.
Warehouse Worker
Target
11.2021 - 04.2022
- Followed safety guidelines while performing at an exceptional rate.
- Sort totes coming from pick in a timely manner to ensure work is available as soon as possible.
- Examined units before rebinning to reduce quality errors downstream.
- Packed orders and followed correct quality guidelines to provide undamaged items to customers.
- Recognized for consistent attendance as well as exceptional work ethic.
Service Attendant
Turnersville Kia
08.2021 - 11.2021
- Keep service vehicle lots neat and orderly, relocate cars as directed by the manager and in accordance with dealership display standards.
- Greet each customer with a smile and positive attitude.
- Inspect vehicle for any damage and obtain vehicle information prior to service.
- Pick up service parts using company vehicle.
- Perform quick detail on vehicles before the customer picks up their car.
Warehouse Associate
Amazon
04.2021 - 08.2021
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Worked safely around moving machinery.
- Worked under minimal supervision and in accordance with established safety procedures.
- Consistently lifted materials weighing as much as 50 pounds.
Cook
Greenfield Senior Living
10.2019 - 03.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing resident satisfaction.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Followed strict standards for food handling and safety, minimizing risks to residents.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Head Server
Greenfield Senior Living
03.2019 - 10.2019
- Trained new staff on restaurant operations and policies to strengthen performance.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every resident, every time.
- Supervised server staff and simultaneously served personal section of tables.
Server
Greenfield Senior Living
09.2018 - 03.2019
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Cultivated warm relationships with residents.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Science - Business Administration
University of Arizona
Tucson, AZ05.2024
Associate of Science - Business Administration
Rowan College of South Jersey
Deptford, NJ05.2021
Skills
- Data Analytics
- Business Development
- Process Optimization
- Project Management
- Inclusive Leadership
- Operations Management
- Time Management
- Leading a Team
- Investigative Approach
Timeline
Operations Supervisor
Target
05.2022 - Current
Team Member Trainer
Target
04.2022 - 05.2022
Warehouse Worker
Target
11.2021 - 04.2022
Service Attendant
Turnersville Kia
08.2021 - 11.2021
Warehouse Associate
Amazon
04.2021 - 08.2021
Cook
Greenfield Senior Living
10.2019 - 03.2021
Head Server
Greenfield Senior Living
03.2019 - 10.2019
Server
Greenfield Senior Living
09.2018 - 03.2019
Bachelor of Science - Business Administration
University of Arizona
Associate of Science - Business Administration
Rowan College of South Jersey
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