Bryce Hollander
Wake Forest,NC
Summary
Proven to enhance customer satisfaction through exceptional service at Royal Parking and Perrys Steakhouse, adept in customer communication and efficient work ethic. Skillfully managed high-pressure situations, boosting positive customer interactions. Specializes in relationship building and sales expertise, contributing to improved service standards and performance goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Valet
Royal Parking
04.2024 - Current
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Host
Perrys Steakhouse & Grille
06.2022 - 06.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Appalachian State University
Boone, NC05.2027
High School Diploma -
Milbrook High
Raleigh, NC06.2023
Skills
- Customer service and support
- Customer Communication
- Efficient work ethic
- Patience and composure
- Relationship Building
- Sales expertise
Accomplishments
- Sales training and implementation 2023
- Experience calling leads
Certification
- ServSafe
Timeline
Valet
Royal Parking
04.2024 - Current
Host
Perrys Steakhouse & Grille
06.2022 - 06.2023
Appalachian State University
High School Diploma -
Milbrook High
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