Bryce King
San Diego,CA
Summary
A curious and determined sales leader with 5 years of experience in a hyper growth start-up environment. Proven track record of maintaining strong customer relationships while managing teams and projects. Skilled in data analytics, risk analysis, and creation of communication plans. Seeking roles in sales, project management, or operations.
Overview
5
5
years of professional experience
Work History
Manager, Carrier Success
Flock Freight
10.2022 - 03.2024
- Supported and developed remote, in-office, and offshore teams upwards of thirteen sales representatives.
- Scaled team shipment volume from 138 loads per month (LPM) to 1000 LPM in under a year.
- Increased self service by 92% for all shared truckload freight from Dec 2023 to Jan 2024.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Program Manager
Flock Freight
11.2021 - 10.2022
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
- Managed projects to support an OKR surrounding increasing marketing conversion upon onboarding to first self serve book from 7.1% to 10% in a quarters time.
- Created multiple project proposals to support external facing website functionality improvements.
- Facilitated workshops and conducted one-on-one training to educate team members.
Carrier Engagement Specialist
Flock Freight
05.2021 - 11.2021
- Onboarded roughly 20 marketing generated leads per day and ensured these net new customers had an exceptional first experience.
- Collaborated with team members to meet and exceed performance goals consistently.
- Cross-collaborated with project and product teams to streamline the customer sign-up experience.
Strategic Solutions Representative
Flock Freight
06.2019 - 05.2021
- Responsible for the negotiation, sales, and fulfillment of Flock Freight customer shipments.
- Obtained the first self-serve booked shipment in company history.
- Moved over $100,000 of revenue per week with carrier partners.
- Enhanced company reputation by providing exceptional customer service and support.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Education
Bachelor of Science - Business - Global Supply Chain Management
California State University - San Marcos
San Marcos, CA06.2019
Project Management Professional Certificate -
Google
07.2024
Essentials of Software As A Service (SaaS) -
Udemy
06.2024
Skills
- Salesforce
- Negotiation
- Microsoft Excel
- Cross-Functional Coordination
- Situational Leadership
- Process Improvement
- Interpreting and Refining Data
- Creative Problem Solving
- Asana
- Sigma Analytics
- P44 Automated Tracking
Websites
Timeline
Manager, Carrier Success
Flock Freight
10.2022 - 03.2024
Program Manager
Flock Freight
11.2021 - 10.2022
Carrier Engagement Specialist
Flock Freight
05.2021 - 11.2021
Strategic Solutions Representative
Flock Freight
06.2019 - 05.2021
Bachelor of Science - Business - Global Supply Chain Management
California State University - San Marcos
Project Management Professional Certificate -
Google
Essentials of Software As A Service (SaaS) -
Udemy
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