Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Technical Sales – Inside Sales
Woodland Direct
02.2026 - Current
Developed business relationships by generating qualified leads, preparing compelling proposals and product demos, maintaining long-term accounts, and closing deals through alignment of solutions with client budgets and timelines.
Consultative specification support: work directly with architects, designers, and engineers to recommend code-compliant fire protection systems, create accurate specifications and submittals, and translate complex technical requirements into clear product choices that simplify decision-making for projects of any size.
Coordinated end-to-end project activities, including quoting, product selection, lead times, and logistics through Woodland Direct to ensure on-time delivery; collaborated with contractors and owners to minimize installation delays and reduce change orders.
Delivered technical education and design assistance through product comparisons, system layout guidance, competitive value analysis, and on-demand training for design teams and homeowners, enhancing stakeholders' understanding of performance, maintenance, and lifecycle costs.
Guided clients through system approvals and special hazard approvals to streamline compliance.
Sales Manager / Team Lead – Inside Sales
LEGO Santoki
04.2025 - 01.2026
Manage and grow an inside sales portfolio by servicing existing clients while actively developing net-new business across multiple industries, including college & university bookstores, campus stores, hardware, grocery, and specialty retail.
Opened 65+ net new business accounts, generating $300,000+ in revenue to date.
Opened a new account with Do it Best, generating $15,000 within four months, and developed ACE Hardware account exceeding $60,000 in revenue.
Promoted into a team lead role within six months and trained all new sales employees.
Joined the company as the third sales hire during an early growth phase, contributing to the build-out of sales processes, onboarding, and team structure in a small-business environment.
Collaborated daily with Sales Manager and leadership team to align sales strategy, driving account growth and meeting operational priorities.
Represent the company at national and regional trade shows to drive sales, strengthen partnerships, and train new employees on products and sales strategy.
Attended and supported sales efforts at 13+ major trade shows, including: SMR (Supermarket Representatives), CAMEX, New York Toy Fair, Atlanta Market (training new hire), ANCC National Magnet & Pathway to Excellence Conference, Rocky Mountain Apparel, Gift & Resort Show, ACE Hardware 100-Year Anniversary, Independent College Bookstore Show, Las Vegas Souvenir Show (2024 & 2025 – training new hire), ACE Fall Show 2025, 2025 Do it Best Product Invitational, AAMI Exchange – New Orleans (Medical Device Conference, B2C focus).
Sales Associate
Randy Wise Ford
Ortonville
02.2024 - 03.2024
Sold 7 vehicles in first month; total of 9 vehicles sold to date.
Achieved highest gross margin among all sales in March 2024.
Ranked 2nd among 8 sales representatives since start date.
Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts.
Turns customers into buyers by matching them with their ideal car.
Qualifies buyers by understanding their requirements and interests and matching these interests to various car models.
Enhanced dealership reputation by accepting ownership of unique requests.
SERVER
Greg's of Metamora
Metamora
03.2023 - 02.2024
Led dinner service team to operate at full capacity, ensuring excellent service delivery.
Provided customer service to over 100 walk-in customers weekly, fostering a welcoming environment.
Trained and onboarded 3 new employees, enhancing team effectiveness.
District Sales Associate
ADP
Troy
06.2021 - 03.2023
Sold payroll, health & benefits, retirement services, and workers' compensation solutions.
Consulted with small business owners, targeting companies with 1-200 employees.
Conducted 20 client meetings weekly.
Between 50 – 200 cold calls a day.
Required to have 5 Net New Business every week.
Daily tasks include selling, Finding new prospects, meeting with Partners / Team.
Managed $75,000 worth of product to develop a personal book of business.
Currently at 120% of Quota Year to date.
Acquired diverse industry experience through client engagements and market analysis.
SALES ASSOCIATE
D.L GALLIVAN OFFICE SOLUTIONS
Portage
08.2020 - 06.2021
Cold called 500+ new accounts, securing 10 meetings.
Identified and pursued new leads to advance sales process.
Wrote Proposals for medium sized companies in different industries.
Paid for my internship selling one unit for $20,000 starting a new relationship.
Installed 43 printers for City of Kalamazoo managing $165,000 worth of inventory.
Contributed to many marketing projects such as video production and customer generation.
BARTENDER
ONE WELL BREWING COMPANY
Kalamazoo
12.2017 - 07.2019
Ensured smooth and efficient operations, fostering customer loyalty and repeat visits.
Maintained and preserved culture while adapting to a new work environment.
Mixed cocktails and served craft beers to enhance customer experience.
Managed bar inventory and ensured proper stock levels for smooth operations.
Maintained cleanliness and organization of the bar area throughout shifts.
SERVER/BREWING ASSISTANT
GONZO’S BREWING
Kalamazoo
07.2016 - 12.2017
I currently hold the title for 'highest sales record' in the operating history with $2,700 in one shift.
Achieved first place in sales competition by selling 30 to-go cases in one week.
Trained and developed 8 new employees for brewery, enhancing team capability.
Built strong relationships with over 50 customers weekly, fostering customer loyalty.
Education
Bachelor of Business Sales and Marketing - Sales and Business Marketing
Western Michigan University, Haworth College of business
Kalamazoo, MI
05-2021
Skills
Consultative selling
Business development
Lead generation
Customer relationship management
Negotiation skills
Project coordination
Risk management
Compliance navigation
Technical education
Strategic planning
Problem solving
Flexible and adaptable
Training facilitation
Cold Calling
Timeline
Technical Sales – Inside Sales
Woodland Direct
02.2026 - Current
Sales Manager / Team Lead – Inside Sales
LEGO Santoki
04.2025 - 01.2026
Sales Associate
Randy Wise Ford
02.2024 - 03.2024
SERVER
Greg's of Metamora
03.2023 - 02.2024
District Sales Associate
ADP
06.2021 - 03.2023
SALES ASSOCIATE
D.L GALLIVAN OFFICE SOLUTIONS
08.2020 - 06.2021
BARTENDER
ONE WELL BREWING COMPANY
12.2017 - 07.2019
SERVER/BREWING ASSISTANT
GONZO’S BREWING
07.2016 - 12.2017
Bachelor of Business Sales and Marketing - Sales and Business Marketing
Western Michigan University, Haworth College of business
Recruiting Specialist/Inside Sales Specialist at Next College Student Athlete (NCSA)Recruiting Specialist/Inside Sales Specialist at Next College Student Athlete (NCSA)