Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryce Maxey

Miami,FL

Summary


Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.


I am looking forward to the next step in my career which will include my degree. I plan to utilize my skills, as well as my knowledge of marketing strategies to take any business to the next level.

Overview

3
3
years of professional experience

Work History

Host

Earls Kitchen + Bar
12.2024 - Current
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservations and waitlists efficiently to optimize seating flow.
  • Collaborated with kitchen and service staff to enhance guest experience.
  • Provided detailed menu information, assisting guests in their selections.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Youth worker

Community Mediation Services
11.2023 - 08.2024
  • Learned and dealt with middle school kids. As well as elementary students during summertime. Controlling behavior and classroom management is my expertise. As well as lesson planning for future activities.
  • Planned trips, was in charge of the theatre department for classrooms.
  • Provided one-on-one support for at-risk youth, fostering personal development and resilience.
  • In charge of emotional control for special needs kids, as well as at risk children.

Crew Member

Wendy's
01.2022 - 09.2023
  • Originally started as a crew member. Was later assigned to grill, drive though, and front desk. I ended up learning all the skills of that restaurant and store.

Host and Server

Nana's chicken and waffles
05.2023 - 08.2023
  • Greeted guest with good energy. Was also in charge of food running. A lot of experience with customer service and handling guest with care. As well as providing a good experience for customers.

Education

High School Diploma -

Everglades Highschool
Pembroke Pines, FL
06.2022

Associate of Arts - Communications

FIU
Miami, FL
05-2026

Skills

  • Customer service, Communication skills, Leadership, Guest services, Microsoft excel, Bilingual
  • Skilled in social media engagement
  • Experienced in running meta ads
  • Experienced in Ai tools for marketing/business

Timeline

Host

Earls Kitchen + Bar
12.2024 - Current

Youth worker

Community Mediation Services
11.2023 - 08.2024

Host and Server

Nana's chicken and waffles
05.2023 - 08.2023

Crew Member

Wendy's
01.2022 - 09.2023

High School Diploma -

Everglades Highschool

Associate of Arts - Communications

FIU

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