Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bryce Pincus

Orlando,FL

Summary

Energetic and friendly individual with exceptional communication skills and a talent for delivering outstanding customer service. Strong understanding of guest interaction and ability to quickly learn and implement new procedures. Committed to creating memorable experiences and making a positive contribution to the team.

Overview

6
6
years of professional experience

Work History

Food and Beverage Cast Member

The Walt Disney Company
06.2023 - Current
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
  • Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
  • Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
  • Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.

911 Emergency Dispatcher

Broward County Sheriff’s Office
02.2023 - 06.2023
  • Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
  • Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
  • Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
  • Mitigated potential risks during crisis situations by calmly gathering pertinent information from callers and relaying it accurately to responding units.
  • Provided critical assistance to callers experiencing medical emergencies by offering pre-arrival instructions until help arrived on scene.

Sales Associate

Vans VF
02.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Food Expeditor

Golden Rule Seafood
02.2019 - 07.2021
  • Trained new expeditors and food runners according to company policies and standards.
  • Assisted preparation of food plates, overseeing quality, and appearance.
  • Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
  • Increased order accuracy through effective communication between front-of-house and back-of-house teams.
  • Demonstrated strong knowledge of menu items, regularly assisting servers with questions regarding ingredients or allergens when needed.

Education

Highschool Diploma -

John A. Ferguson Senior High
06.2020

Skills

  • Sales initiatives
  • Staff training and motivation
  • Food Preparation and Safety
  • Sales Development
  • Organization and Time Management
  • Kitchen operations
  • Money Handling
  • Time Management
  • Quick-learning
  • Strong teamwork

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Food and Beverage Cast Member

The Walt Disney Company
06.2023 - Current

911 Emergency Dispatcher

Broward County Sheriff’s Office
02.2023 - 06.2023

Sales Associate

Vans VF
02.2022 - 02.2023

Food Expeditor

Golden Rule Seafood
02.2019 - 07.2021

Highschool Diploma -

John A. Ferguson Senior High

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