Bryce Pincus
Orlando,FL
Summary
Energetic and friendly individual with exceptional communication skills and a talent for delivering outstanding customer service. Strong understanding of guest interaction and ability to quickly learn and implement new procedures. Committed to creating memorable experiences and making a positive contribution to the team.
Overview
6
6
years of professional experience
Work History
Food and Beverage Cast Member
The Walt Disney Company
06.2023 - Current
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
911 Emergency Dispatcher
Broward County Sheriff’s Office
02.2023 - 06.2023
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
- Mitigated potential risks during crisis situations by calmly gathering pertinent information from callers and relaying it accurately to responding units.
- Provided critical assistance to callers experiencing medical emergencies by offering pre-arrival instructions until help arrived on scene.
Sales Associate
Vans VF
02.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Food Expeditor
Golden Rule Seafood
02.2019 - 07.2021
- Trained new expeditors and food runners according to company policies and standards.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
- Increased order accuracy through effective communication between front-of-house and back-of-house teams.
- Demonstrated strong knowledge of menu items, regularly assisting servers with questions regarding ingredients or allergens when needed.
Education
Highschool Diploma -
John A. Ferguson Senior High
06.2020
Skills
- Sales initiatives
- Staff training and motivation
- Food Preparation and Safety
- Sales Development
- Organization and Time Management
- Kitchen operations
- Money Handling
- Time Management
- Quick-learning
- Strong teamwork
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Food and Beverage Cast Member
The Walt Disney Company
06.2023 - Current
911 Emergency Dispatcher
Broward County Sheriff’s Office
02.2023 - 06.2023
Sales Associate
Vans VF
02.2022 - 02.2023
Food Expeditor
Golden Rule Seafood
02.2019 - 07.2021
Highschool Diploma -
John A. Ferguson Senior High
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