Bryce Santa
Copper Kettle
Astoria,NY
14
years of professional experience
Dynamic bartender with a strong focus on customer service, multitasking, and effective communication. Proven ability to enhance guest experiences and manage high-volume service while maintaining quality standards.
Work History
Bartender
3 Years- Provided exceptional customer service, enhancing guest experiences and satisfaction.
- Crafted signature cocktails and maintained high beverage quality standards.
- Trained new staff on bar procedures and drink preparation techniques.
- Managed inventory levels, ensuring efficient stock control and waste reduction.
- Resolved customer concerns promptly, fostering positive relationships and repeat business.
Banquet Bartender
2 Years 1 Month- Streamlined bar service procedures, enhancing workflow efficiency during high-volume events.
- Developed and implemented inventory management strategies, reducing waste and optimizing stock levels.
- Ensured compliance with health and safety regulations while maintaining cleanliness standards at the bar area.
Shipping and Receiving Clerk
1 Year 6 Months- Oversaw loading and unloading operations, optimizing workflow efficiency and reducing handling time.
- Managed incoming and outgoing shipments, ensuring accurate documentation and adherence to safety protocols.
- Coordinated inventory control processes, maintaining optimal stock levels and minimizing discrepancies.
- Trained new staff on shipping procedures and best practices, fostering a collaborative team environment.
Bartender
3 Years 6 Months- Implemented new drink recipes, increasing menu variety and customer engagement.
- Maintained cleanliness and organization of bar area, adhering to health regulations consistently.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
3 Years 11 Months- Handled high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Associate of Science - International Relations
Skills
Multitasking capabilities
Time management
Dependable service
Mixology techniques
Effective communication
Conflict resolution
Team player attitudeee
Timeline
Bartender
Copper Kettle
07.2023 - 07.2026Read More
Banquet Bartender
Quays Pub
05.2021 - 06.2023Read More
Shipping and Receiving Clerk
Spirited Shipper
07.2020 - 01.2022Read More
Bartender
Brendans Bar & Grill
07.2016 - 01.2020Read More
Bartender
McGee's Pub
07.2012 - 06.2016Read More
University Of Delaware
Associate of Science from International Relations
Read More