Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryce Wolgast

Springfield,MO

Summary

At Walmart, a strong emphasis on collaboration and problem-solving made sure that customers received timely, attentive service and had a great experience. Strict attention to detail was used at Verizon Wireless' Russell Cellular to improve the experience for both team members and customers. At ReRico, adaptability and contributions to outstanding dining experiences were further exhibited by skill in time management and meat-cutting.

Overview

4
4
years of professional experience

Work History

Solution Center Specialist

Russell Cellular Verizon Wireless
Battlefield, MO
02.2024 - Current
  • Handle incoming calls from representatives seeking assistance with in-store customers to ensure they receive the best experience possible.
  • Help store team members with any other issues they may encounter.

Hourly Assosiate

Walmart
11.2022 - 04.2023
  • Increased the satisfaction of customers by helping them find what they were looking for or good substitutes of what they are looking for when in need.
  • Worked with associates as a team to find quick, effective, and reliable solutions to the problems faced.
  • Increased customer satisfaction through personalized assistance and thoughtful engagement.

Server Assistant

Darden Restaurants- Cheddars Scratch Kitchen
03.2022 - 10.2022


  • Assisted guests with any basic needs they had, such as providing silverware, napkins, or informing their server if they needed refills.
  • Kept a close eye on guests leaving to swiftly and effectively clean tables, preparing them for the next guest.
  • Assisted in preparing the restaurant for dining and in the cleanup to keep all workstations usable and clean for both guests and team members.

Meat Cutter

ReRico
01.2021 - 06.2021
  • Prepared meat to be served by walking to the dining floor and carving it directly from a skewer onto guests' plates.
  • Took requests from guests for specific entrées and engaged in conversation, ensuring each experience was unique and enjoyable.
  • Ensured that skewers and knives met protocol standards to safely cut and serve meals to guests.
  • Made sure to inform the servers if there was anything specific they could do, such as getting drinks, special desserts, or meals.

Education

High School Diploma -

Kickapoo High School
Springfield, MO
05.2001 -

Skills

Teamwork and Collaboration

Situational Awareness

Problem-Solving

Time Management

Timeline

Solution Center Specialist

Russell Cellular Verizon Wireless
02.2024 - Current

Hourly Assosiate

Walmart
11.2022 - 04.2023

Server Assistant

Darden Restaurants- Cheddars Scratch Kitchen
03.2022 - 10.2022

Meat Cutter

ReRico
01.2021 - 06.2021

High School Diploma -

Kickapoo High School
05.2001 -
Bryce Wolgast