Hardworking Fulfillment Associate proficient in fluid loading, damaged package assessments and team training. Excellent time management, problem-solving and listening skills. Reliable and hardworking Attendant with experience in maintaining cleanliness and order of an area or business. Knowledgeable in proper use of chemicals and equipment. Offer great customer service and engagement.
Overview
4
4
years of professional experience
Work History
FC Associate I, L1
Amazon
OKC2 8991 South Portland Avenue, Oklahoma City, OK
10.2021 - Current
Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
Followed procedures at all times for personal and team safety.
Evaluated merchandise for irregularities, flaws or damage prior to packing.
Selected packing materials based on size, quantity and fragility of package contents.
Maintained compliance with company safety policies and called violations to attention of management.
Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Aided manager in developing and implementing new processes and procedures to improve fulfillment process.
Car Wash Employee
TLC Express Car Wash
3278 Tri City Dr. Newcastle, OK 73065
06.2019 - 09.2021
Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers, and central vacuums' individual units.
Rinsed objects and placed on drying racks.
Achieved customer satisfaction by providing high-quality professional service.
Utilized high-pressure washers to clean vehicles and equipment.
Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
Greeted customers and assessed needs to recommend suitable car wash services.
Maintained and repaired car wash equipment to meet operational demand.
Removed dirt and debris from vehicle and equipment interiors.
Applied chemicals and used high-pressure wash and scrubbers to clean rims.
Used specialized cleaning products to remove stains from interior and exterior surfaces.
Education
Associate of Applied Science - Business Management
OCCC
7777 S May Ave, Oklahoma City, OK 73159
05.2024
High School Diploma -
Tuttle High School
Tuttle, OK
05.2020
Skills
Customer Service
Order Processing
Order Picking
Product Packaging
Palletizing
Equipment Operation
Product Picking
Heavy Lifting
Teamwork and Collaboration
Physical Stamina
Punctual and Reliable
Excellent Communication
Team Leadership
Willing to Learn
Detail Oriented
Forklift Operation
Vehicle Inspections
Inventory Monitoring
Process Monitoring
Process Control
Interior Mats and Exterior Cleaning
Microsoft Excel and Word
Accomplishments
Collaborated with Manager to create an In-transit Chaser for Pick Team to hit goals for SLA. Helped train associates the process of the indirect path and how to do it efficiently and successfully.
Timeline
FC Associate I, L1
Amazon
10.2021 - Current
Car Wash Employee
TLC Express Car Wash
06.2019 - 09.2021
Associate of Applied Science - Business Management