Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Assitant Store Manager
Maurices
01.2024 - 03.2024
Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Cook
Emmaus Bible College
08.2022 - 12.2023
Adhered to food safety standards when storing and preparing foods.
Resolved customer complaints regarding food quality or services provided.
Operated grills, fryers, and broilers to cook items to quality guidelines.
Maintained clean and orderly appearance throughout kitchen and dining area.
Carried pans and trays of food to and from workstations, stoves, and refrigerators.
Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Admissions Specialist
Emmaus Bible College
01.2023 - 07.2023
Conducted initial interviews with prospective students and families to determine eligibility for admission.
Used computers or specified forms to compile, record and code results or data from interview or survey.
Stayed up-to-date with program, tuition and scholarship details to provide complete and accurate information to prospective students.
Attended conferences, workshops, seminars and other events related to field of admissions counseling.
Assisted in developing recruitment strategies to attract qualified applicants.
Asked questions in accordance with instructions to obtain person's name, address and age.
Cashier
FoCo Fuel Stop
08.2021 - 07.2022
Learned roles of other departments to provide coverage and keep store operational.
Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Operated cash register or POS system to receive payment by cash, check, and credit card.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans, and organizing candy racks.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Counted money in cash drawer at beginning of shift to ensure that amounts were correct and had sufficient change.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier/Cook
Cobbs Oil BP
04.2020 - 08.2021
Learned roles of other departments to provide coverage and keep store operational.
Collected payments and provided accurate change.
Answered customers' questions and provided information on store procedures or policies.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Resolved customer complaints regarding food quality or services provided.
Maintained clean and orderly appearance throughout kitchen and dining area.
Kept records related to costs, production quantities, and menu changes.
Monitored temperatures of prepared food and cold storage areas.
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Took inventory counts before and after shifts to complete food inventory or storage sheets.