Bryer Beavers
Columbus,OH
Summary
Results‑driven finance and banking professional with 5+ years of experience leading high‑performing teams and delivering strong operational outcomes. Recognized for optimizing branch performance, ensuring compliance excellence, and driving consistent growth through strategic coaching. I bring an enthusiastic, people‑first leadership style that elevates team engagement, strengthens customer relationships, and fuels sustained business results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Financial Center Manager III
Fifth Third Bank
Columbus, OH
12.2021 - Current
- Led daily operations to ensure efficient financial center performance and exceptional customer service.
- Managed staff training programs, fostering professional development and enhancing team effectiveness.
- Lead and coach a team that drives consistent operating rhythms and ongoing relationship management while providing a memorable customer experience.
- Lead by example by consistently using the consultative sales process to proactively identify the financial needs of current and prospective customers, as well as recommend the appropriate solutions to meet those needs.
- Source, develop, coach and lead a team that reinforces Core Values and business strategies.
- Drive the growth of the small business book of business for the Financial Center.
- Implemented process improvements, streamlining daily operations and increasing overall efficiency.
Assistant Branch Manager
Fifth Third Bank
Chillicothe, OH
01.2021 - 12.2021
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Oversaw successful completion of cash audits demonstrating strong adherence to bank policies and regulations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Personal Banker
Fifth Third Bank
Chillicothe, OH
10.2019 - 01.2021
- Developed personalized financial solutions to meet client needs and enhance customer satisfaction.
- Managed diverse banking operations, ensuring compliance with regulatory standards and internal policies.
- Cultivated strong relationships with clients, facilitating trust and loyalty through exceptional service delivery.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
Customer Service Representative
Fifth Third Bank
Waverly, OH
04.2017 - 10.2019
- Resolved customer inquiries and issues through effective communication and problem-solving skills.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Processed account transactions with accuracy, ensuring compliance with banking regulations.
- Assisted in fraud prevention efforts by closely monitoring customer accounts and reporting suspicious activity as required.
- Processed daily cash transactions accurately while adhering to security protocols, minimizing risk exposure for the bank and its customers.
Skills
- Team coaching
- Operations management
- Team development
- Relationship management
- Operations oversight
- Business partnership management
Accomplishments
- FCM Leadership Team: 2025 - current
- Operations Champion for South Columbus: Year 2023
- Lending Champion for South Columbus: 2024 & 2026 - Current
- Primacy & Retention Champion for South Columbus: 2025
- Training Manager/Branch for new FCM's and PBA's in South Columbus Region: 2023 - current
- Led Job & Family Meetings for PB's with Regional Manager for 3+ years
- Managed 3 branches with a total 16 employees in my 5 year career as Financial Center Manager.
- "Rookie" FCM of the Year Nominee - 2022
- VALUES Award Nominee - 2025
Certification
- CNP - Certified Notary Public
Timeline
Financial Center Manager III
Fifth Third Bank
12.2021 - Current
Assistant Branch Manager
Fifth Third Bank
01.2021 - 12.2021
Personal Banker
Fifth Third Bank
10.2019 - 01.2021
Customer Service Representative
Fifth Third Bank
04.2017 - 10.2019