Summary
Overview
Work History
Education
Certification
Timeline
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Bryer Bettencourt

Loomis,CA

Summary

Dynamic and results-driven professional with a proven track record at Twin Rocks Estate Winery, excelling in customer service and effective communication. Demonstrated leadership and attention to detail, generating repeat business and enhancing guest experiences. Skilled in problem-solving and menu knowledge, consistently delivering exceptional service in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server Trainee / Server Assistant

Twin Rocks Estate Winery
Granite Bay, CA
06.2025 - Current
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Lead Generator

Nour Solar
01.2023 - 01.2025
  • Conducted 300 phone calls daily to generate new leads.
  • Established relationships with prospects by following up on leads in a timely manner.
  • Executed door-to-door sales strategies during 8-hour shifts.
  • Achieved over $75,000 in revenue through effective selling techniques.
  • Secured more than 30 sales by leveraging strong communication skills.

Server

Fire Wings
01.2022 - 01.2023
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered exceptional customer service to enhance satisfaction.
  • Developed strong people skills through continuous interaction and training.
  • Adapted to chaotic environments, maintaining composure and efficiency.

Cashier / Food Service

Taco Bell
01.2021 - 01.2022
  • Developed strong work ethic through consistent practice and dedication.
  • Answered customer inquiries regarding store policies and procedures.
  • Ensured compliance with all safety regulations within the store environment.
  • Acquired essential interpersonal skills to enhance teamwork and collaboration.

Education

Diploma - Psychology, Philosophy, Business

Del Oro High School
07.2023

Certification

SerfSave Food Handler Certification (2025)

RBS Certification (2025)

SHPT Certification (2025)

Timeline

Server Trainee / Server Assistant

Twin Rocks Estate Winery
06.2025 - Current

Lead Generator

Nour Solar
01.2023 - 01.2025

Server

Fire Wings
01.2022 - 01.2023

Cashier / Food Service

Taco Bell
01.2021 - 01.2022

Diploma - Psychology, Philosophy, Business

Del Oro High School

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Bryer Bettencourt