Bryer Ordonez
La Quinta,CA
Summary
Attentive, reliable, and customer oriented Server/ Bartender with experience in successfully providing fast, high-quality service to guests in high volume and unpredictable restaurant settings. Adaptable, and professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff and management. Motivated and passionate about serving customers well while exceeding expectations and maintaining poise and sense of humor in demanding environments.
Overview
7
7
years of professional experience
Work History
Server
Agua Caliente Casino Resort & Spa
Rancho Mirage, CA
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Bartender
McGilvras
Seattle, WA
02.2023 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed strict recipes and drink measurements to minimize product used.
Bartender
Anthony’s Pier 66
Seattle, WA
12.2022 - 03.2024
- Great knowledge of wine/beer/ cocktail
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server/bartender
Elephant And Castle
Seattle, WA
04.2020 - 12.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock
Server
Montana Jacks, Big Sky
Big Sky, MT
12.2019 - 03.2020
- Displayed enthusiasm and promoted excellent service to customers
- Processed orders and sent to kitchen
- Bussed and reset tables to keep dining room and work areas clean
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Server
HQ Gastropub
Huntington Beach, CA
08.2017 - 12.2019
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Delivered orders in timely manner
Education
Summit High School
La Quinta, CASkills
- Cash Drawer Management
- Staff Training
- POS Systems and Ordering Platforms
- Hospitality and Accommodation
- Inventory Management
- High volume dining
- Banquet Coordination
- Creative Mixology
Timeline
Server
Agua Caliente Casino Resort & Spa
05.2024 - Current
Bartender
McGilvras
02.2023 - 03.2024
Bartender
Anthony’s Pier 66
12.2022 - 03.2024
Server/bartender
Elephant And Castle
04.2020 - 12.2022
Server
Montana Jacks, Big Sky
12.2019 - 03.2020
Server
HQ Gastropub
08.2017 - 12.2019
Summit High School