BRYNDEN J. MORROW
Warren
Summary
Performance-oriented independent contractor with proven attention to detail and experience. Drives project success and customer satisfaction with high-quality work. Expert the field and always willing to go extra mile to meet budget and schedule targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Independent Contractor (Delivery Driver)
GrubHub / DoorDash
Warren
11.2021 - Current
- Ensured timely and accurate delivery of customer orders using GPS and routing tools.
- Followed detailed delivery instructions and maintained customer service standards.
- Managed order prioritization and communication with support teams.
Support Specialist
Robert Half
Warren
08.2025 - 12.2025
- Provided technical support to clients via phone and email.
- Resolved customer issues by troubleshooting software and hardware problems.
- Assisted team in maintaining knowledge base for efficient information sharing.
- Documented customer interactions and solutions in ticketing system accurately.
Customer Service Representative
TTEC
Englewood
10.2021 - 10.2023
- Managed high-volume inbound calls from Connecticut residents regarding healthcare coverage.
- Educated and guided clients through health insurance renewals and applications.
- Utilized conflict resolution techniques to deescalate difficult situations and maintain customer satisfaction.
- Documented client information accurately in internal systems.
Education
Phlebotomy Certification -
ETI Technical College
Niles, OHMedical Assistant Program -
Ross Medical Education Center
Niles, OHSkills
Delivery
- Route planning
- Order management
- Ticketing system documentation
- Customer relationship management
- Time management
- Effective communication
- Attention to detail
- Adaptability to change
- Schedule management
- Scheduling
Certification
- Phlebotomy Technician (PBT), ASCP, ETI Technical College
- Basic Life Support (BLS) & AED, American Heart Association, 08/24, 08/26
Languages
English
Native/ Bilingual
Affiliations
- Crocheter/designer for 25 years.
- Volunteer work at Children's Rehabilitation in Howland, Ohio and St. Joseph's Hospital in Warren, Ohio.
References
References available upon request.
Timeline
Support Specialist
Robert Half
08.2025 - 12.2025
Independent Contractor (Delivery Driver)
GrubHub / DoorDash
11.2021 - Current
Customer Service Representative
TTEC
10.2021 - 10.2023
Phlebotomy Certification -
ETI Technical College
Medical Assistant Program -
Ross Medical Education Center