BRYNLEE NGUYEN
San Jose,CA
Overview
6
6
years of professional experience
Work History
Cashier
ERIKS DELICAFE
San Jose, CA
01.2019 - 07.2019
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Hostess/Food Runner
STRAITS
San Jose, CA
06.2021 - 12.2021
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Greeted incoming guests to escort them to the assigned dining area and present the menus.
Server
STRAITS
San Jose, CA
12.2021 - 09.2023
- Operated POS terminals to input orders, split bills, and calculate totals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items, and refill beverages.
- Provided great customer service and attended to the customer.
- Displayed knowledge about the restaurant's menu and products.
- Took orders from customers accurately and in a timely manner.
Cocktail Server
STRAITS
San Jose, California
12.2021 - 09.2023
- Provided knowledge on the menu items, and made recommendations
- Took drink orders from the tables and bar area, and relayed them to the bartenders.
- Processed payments and transactions using POS system with accuracy.
- Greeted guests warmly, and provided great customer service.
- Bring out bottles and signs to the table
Bartender
Britannia Arms Almaden
San Jose, California
09.2023 - 02.2024
- Adhered to state regulations regarding serving alcohol responsibly
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service
- Performed opening and closing duties
- Maintained knowledge of bar and menu options to prepare drinks, and make food recommendations.
Teller
CHASE BANK
San Jose, California
03.2024 - 06.2025
- Resolved customer complaints professionally, in accordance with company policy
- Greeted customers and provided excellent customer service.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Education
High School -
Silver Creek High School
San Jose, CA06.2025
High School -
Milpitas High School
Milpitas, CA05.2021
Skills
- Problem Solving
- Adaptability
- Organization
- Time Management
- Customer service
- Teamwork
- Communication
Timeline
Teller
CHASE BANK
03.2024 - 06.2025
Bartender
Britannia Arms Almaden
09.2023 - 02.2024
Cocktail Server
STRAITS
12.2021 - 09.2023
Server
STRAITS
12.2021 - 09.2023
Hostess/Food Runner
STRAITS
06.2021 - 12.2021
Cashier
ERIKS DELICAFE
01.2019 - 07.2019
High School -
Silver Creek High School
High School -
Milpitas High School