Brynn Hudson
Denison,TX
Summary
Adept at driving sales and enhancing customer relations, I leveraged my training and mentoring skills at Camping World to significantly improve service quality and team performance. My proactive approach and ability to multitask have consistently resulted in increased customer satisfaction and repeat business, showcasing my commitment to excellence and professional growth.
Overview
6
6
years of professional experience
Work History
Detail Manager
Camping World
04.2024 - Current
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Inspected finished work to verify employee compliance with detailing standards.
- Coordinated exterior and interior washing of vehicles according to customer wishes.
- Trained detail team to deliver best possible service to customers with quality work.
Sales Associate
Camping World
06.2023 - 04.2024
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Associate
Texoma Harley Davidson
01.2023 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Bartender
Hey Day
10.2022 - 12.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Cocktail Waitress/Bartender
Choctaw Casino
04.2022 - 10.2022
- Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
- Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.
Cocktail Waitress
Winstar World Casino And Resort
02.2021 - 04.2022
- Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled cash transactions accurately, balancing daily sales at the end of each shift without discrepancies consistently.
- Demonstrated exceptional multitasking abilities under high-pressure situations while delivering outstanding customer service consistently.
Server/Bartender
Lake Kiowa
01.2020 - 02.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Pizza Hut
11.2019 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
Texas Roadhouse
05.2019 - 11.2019
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Fountain
Sonic
11.2018 - 05.2019
- Provided friendly and attentive service, fostering positive relationships with regular customers.
- Implemented creative merchandising techniques for product displays, increasing sales of featured items.
- Served as a knowledgeable resource on menu items and ingredients, assisting customers in making informed choices based on dietary restrictions or preferences.
- Ensured accurate order fulfillment through careful attention to detail and clear communication with both customers and coworkers.
- Maintained a clean and organized workspace, ensuring a pleasant environment for patrons.
Education
Criminal Justice Technology - Criminal Justice
Grayson College
Denison, TX05.2022
Skills
- Training and mentoring
- Shop management
- Staffing coordination
- Physical endurance
- Problem-solving abilities
- Multitasking
- Customer Relations
- Conflict Resolution
- Employee Training
- Professionalism
- Quality Control
- Sales strategy
- Project Management
Timeline
Detail Manager
Camping World
04.2024 - Current
Sales Associate
Camping World
06.2023 - 04.2024
Sales Associate
Texoma Harley Davidson
01.2023 - 06.2023
Bartender
Hey Day
10.2022 - 12.2022
Cocktail Waitress/Bartender
Choctaw Casino
04.2022 - 10.2022
Cocktail Waitress
Winstar World Casino And Resort
02.2021 - 04.2022
Server/Bartender
Lake Kiowa
01.2020 - 02.2021
Server
Pizza Hut
11.2019 - 01.2020
Hostess
Texas Roadhouse
05.2019 - 11.2019
Fountain
Sonic
11.2018 - 05.2019
Criminal Justice Technology - Criminal Justice
Grayson College
Similar Profiles
Douglas M. Lossman JrDouglas M. Lossman Jr
Lead Lot Porter at Camping WorldLead Lot Porter at Camping World
Sammie Smith IIISammie Smith III
Collision Advisor at Camping WorldCollision Advisor at Camping World
Denly CharlesDenly Charles
Logistics Associate at Camping World Distribution CenterLogistics Associate at Camping World Distribution Center
James R. M. Jackson Jr.James R. M. Jackson Jr.
RV Technician at Camping World RV SalesRV Technician at Camping World RV Sales
Melanie RobertsonMelanie Robertson
Credentialing Consultant Freelance at SelfCredentialing Consultant Freelance at Self