Thorin Lamkey

Nampa,ID

Summary

Dynamic Detail Manager with a proven track record at OC Detailing Boise, excelling in team management and customer service. Expert in training staff and implementing quality control measures, enhancing service consistency and efficiency. Recognized for building strong supplier relationships and optimizing inventory management, resulting in improved operational performance.

Overview

years of professional experience

Work History

Detail Manager

OC Detailing Boise

01.2025 - Current

Managed daily operations to ensure high-quality detailing services and customer satisfaction.
Trained and mentored junior staff on best practices for vehicle care and maintenance.
Implemented quality control measures to enhance service consistency and efficiency standards.
Oversaw inventory management, ensuring availability of essential tools and supplies for operations.
Developed training materials that improved staff performance and reduced onboarding time.
Analyzed customer feedback to identify areas for service improvement and increased retention rates.
Coordinated scheduling and workflow processes to optimize team productivity during peak hours.
Established relationships with suppliers to secure reliable resources at competitive pricing.
Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
Inspected finished work to verify employee compliance with detailing standards.
Coordinated exterior and interior washing of vehicles according to customer wishes.
Trained detail team to deliver best possible service to customers with quality work.
Oversaw inventory, equipment maintenance and bay cleaning.
Built reputation for comprehensive detail work covering bodies, interiors and engine compartments.

Grader Operator

Flatline Construction

05.2024 - 12.2024

Operated heavy machinery to grade and level construction sites efficiently.
Conducted routine maintenance on grading equipment to ensure optimal performance.
Collaborated with team members to prepare sites for upcoming construction phases.
Assisted in implementing safety protocols to minimize workplace hazards.
Evaluated site conditions and adjusted grading techniques accordingly for precision results.
Trained new operators on equipment usage and safety standards effectively.

Car Detail Manager

Bronco Motors

01.2022 - 05.2024

Assessed vehicle condition to determine appropriate detailing services.
Coordinated cleaning schedules to optimize workflow and efficiency.
Utilized industry-standard tools and products for vehicle care and maintenance.
Ensured compliance with safety regulations and best practices in detailing operations.

Education

High School Diploma -

Columbia High School.

Nampa, ID

Skills

Training and mentoring
Team management
Team building
Shop management
Inventory control
Partnership development
Positive attitude
Physical endurance
Teamwork

Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent communication

Timeline