- Auto Repair/Restoration
- Outdoor Recreation
- Designing and Printing 3D Models
- Music
- I like working with my hands and fixing things
- Cooking
Chad Rench
Battle Creek
Summary
Accomplished leader in detail management and emergency response, recognized for strong organizational and problem-solving skills. Committed to enhancing team performance and operational efficiency through effective training and process optimization.
Dynamic detail manager with a proven track record in training, mentoring, and optimizing operations. Known for implementing process improvements that enhance workflow efficiency and foster a positive work environment.
Results-driven operations leader with extensive experience in training and mentoring teams. Skilled in implementing strategic process improvements that boost productivity and quality, while fostering a collaborative and engaging workplace culture.
Experienced with detailed operational management and process oversight. Utilizes strategic planning and coordination to enhance team performance and ensure precision. Knowledge of team collaboration and quality control to maintain high standards in all tasks.
Professional managerial candidate well-versed in overseeing comprehensive operations. Background in process improvement and driving team success in dynamic environments. Known for reliability, adaptability, and fostering collaborative team efforts to achieve goals. Strong organizational and leadership skills.
Professional with strong background in managing detail-oriented tasks, ensuring high standards and impactful results. Expertise in team collaboration and adapting to changing requirements, delivering reliable and consistent performance. Skilled in overseeing workflow, quality control, and maintaining operational efficiency, valued for dependability and focus on achieving outcomes.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
32
32
years of professional experience
Work History
Detail Manager
Dunshee Body And Frame
Kalamazoo, MI
11.2018 - Current
- Oversaw daily operations of detail department, ensuring high-quality vehicle restoration.
- Trained and mentored new staff on best practices for detailing techniques.
- Implemented process improvements that enhanced workflow efficiency and reduced turnaround times.
- Maintained inventory levels of detailing supplies, optimizing cost management and resource allocation.
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Inspected finished work to verify employee compliance with detailing standards.
- Trained detail team to deliver best possible service to customers with quality work.
- Stayed current on industry trends and advancements in automotive detailing technology through continuous learning opportunities such as workshops or seminars.
- Streamlined workflow for detail team members, resulting in increased productivity and timely project completion.
- Maintained an organized workspace, ensuring all tools were easily accessible for efficient task completion.
- Handled delicate tasks such as paint correction or ceramic coating application with precision to meet or exceed client expectations consistently.
- Managed inventory and purchasing of cleaning supplies, ensuring adequate stock levels while minimizing costs.
- Trained new hires in proper detailing techniques and company policies, leading to consistent service quality across the team.
- Promoted a positive work environment that fostered teamwork, resulting in higher employee engagement levels and reduced turnover rates among detailers.
- Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms on a regular basis.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Collaborated with team members to optimize workflow efficiency and reduce downtime.
- Trained new hires on assembly techniques and safety protocols.
- Implemented process improvements that enhanced production speed and accuracy.
- Maintained equipment by performing regular maintenance and troubleshooting issues.
- Performed assembly of products according to specifications and instructions.
- Kept work areas organized, tidy, and clean for maximum productivity.
- Reassembled and adjusted components to meet required specifications.
- Followed specific blueprints and diagrams to assemble components and comply with industry standards.
- Contributed to project success by meeting tight assembly deadlines without compromising quality.
- Followed safety protocols to maintain safe working environment.
Assistant Fire Chief
Springfield Fire Department
Springfield, MI
10.2012 - Current
- Supervised emergency response operations, ensuring adherence to safety protocols and efficient resource allocation.
- Developed training programs for firefighters, enhancing team skills and operational readiness.
- Implemented strategic initiatives to improve fire prevention measures within the community.
- Coordinated interdepartmental communication during crisis situations, facilitating streamlined incident management.
- Assisted with training and development of new firefighters through development of extensive job-related modules.
- Engaged with community stakeholders to promote fire safety awareness and education initiatives.
- Championed diversity within the department by actively recruiting minority candidates and fostering an inclusive workplace environment.
- Taught lessons to area school children about fire safety.
- Enhanced training programs for firefighters, resulting in increased efficiency during real-life emergencies.
- Commanded squad throughout duration of active fires in order to combat fire, eliminate danger and assist those in need.
- Evaluated firefighter performance during training exercises, identifying areas for improvement and offering constructive feedback for skill enhancement.
- Established strong relationships with neighboring jurisdictions through mutual aid agreements and collaborative training efforts.
- Mentored junior officers, providing guidance on leadership and professional development opportunities within the fire service.
- Improved emergency response times by streamlining communication protocols between departments and personnel.
- Delivered lifesaving CPR for victims of auto accidents and fire emergencies.
- Collaborated with local community groups to promote fire safety awareness and prevention initiatives.
- Monitored maintenance records of fire engines to keep vehicles updated.
- Organized regular community outreach events such as open houses or educational workshops to increase public engagement with the fire service.
- Developed comprehensive disaster preparedness plans to minimize community impact during natural disasters or major incidents.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Implemented comprehensive training operations, inspections and performance evaluations.
- Directed work of [Number] firefighters engaged in extinguishing fires.
- Supervised cleaning and maintenance of buildings, rooms and equipment.
- Coordinated, scheduled and maintained team resources to achieve top levels of operational readiness.
- Supervised firehouse operations, maintaining inventory and liaising with vendors to secure necessary supplies.
- Assessed scenes, coordinated responses and communicated critical details to superiors through two-way radios.
- Oversaw scene operations and assigned firefighters to strategic locations.
- Assigned firefighters to jobs at strategic locations to facilitate rescue of persons and maximize application of extinguishing agents.
Assistant Manager
Oreily's Auto Parts
Battle Creek, MI
02.2012 - 03.2014
- Led daily operations to enhance customer satisfaction and streamline service processes.
- Trained and mentored team members to improve product knowledge and sales techniques.
- Developed and implemented inventory management strategies to optimize stock levels.
- Analyzed sales data to identify trends, informing strategic decisions for store promotions.
- Conducted regular audits of store procedures to ensure compliance with company policies and best practices.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Retail Sales Manager
Sams Club
03.1994 - 03.2013
- Led team in achieving sales targets through strategic planning and staff development.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Trained and mentored new sales associates on product knowledge and customer service excellence.
- Analyzed sales data to identify trends, informing promotional strategies and merchandising decisions.
- Enhanced customer engagement initiatives, resulting in improved customer satisfaction scores.
- Developed training materials to improve staff performance and streamline onboarding processes.
- Oversaw daily operations, ensuring compliance with company policies and maintaining store standards.
- Maintained a clean, welcoming store environment to enhance customer experience and encourage repeat business.
- Organized store layout strategically to optimize traffic flow patterns for enhanced shopper engagement.
- Assisted in driving sales through effective merchandising strategies and techniques.
- Collaborated with retail sales manager to develop promotional events that boosted store revenue.
- Maintained high levels of organization in store by directing customers and replenishing merchandise.
- Developed relationships with suppliers to negotiate better pricing terms or special deals on merchandise orders.
- Provided exceptional customer service that resulted in increased positive feedback from shoppers.
- Assisted customers in locating desired items while providing knowledgeable recommendations based on individual preferences or needs.
- Trained new employees on store policies, procedures, and customer service techniques to ensure seamless integration into the team.
- Managed scheduling of staff shifts for efficient coverage during peak shopping hours without exceeding budgetary constraints.
- Increased customer satisfaction by addressing their needs promptly and efficiently.
- Analyzed sales data to identify trends and adjust inventory levels accordingly for optimal product availability.
- Implemented loss prevention measures to minimize shrinkage rates and protect company assets from theft or damage.
- Streamlined inventory management processes, resulting in a more organized stock room and easier product location for staff.
- Handled cash register operations accurately, ensuring proper cash handling procedures were followed at all times.
- Improved employee morale through regular communication of expectations, goals, and performance feedback.
- Ensured compliance with all company policies, procedures, and safety regulations for a secure working environment for both staff members and customers alike.
- Resolved customer complaints professionally, fostering trust in the brand and promoting loyalty among customers.
- Contributed to reaching monthly sales targets by identifying opportunities to upsell or cross-sell products during customer interactions.
- Controlled store inventory and reviewed cash handling and operations reports.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
Education
Medical First Responder - Medical First Responder
Kellogg Community College
Battle Creek, MI01-2020
High School Diploma -
Battle Creek Central
Battle Creek, MI06-1993
Skills
- Training and mentoring
- Team management
- Team building
- Shop management
- Operations management
- Goal setting
- Team development
- Professionalism
- Good judgment
- Task delegation
- Quality control
- Strategic planning
- Negotiation and conflict resolution
- Employee coaching and mentoring
- Staff training
- Time management abilities
- Continuous improvement
- Adaptability
- Project management
- Team leadership
- Organizational skills
- Excellent communication
- Reliability
- Multitasking
- Problem-solving abilities
- Attention to detail
- Time management
- Problem-solving
- Teamwork
- Positive attitude
Accomplishments
- Achieved All goals by completing task with accuracy and efficiency.
- Supervised team of several staff members.
- Achieved All goals through effectively helping with Task.
Interests
Timeline
Detail Manager
Dunshee Body And Frame
11.2018 - Current
Assistant Fire Chief
Springfield Fire Department
10.2012 - Current
Assistant Manager
Oreily's Auto Parts
02.2012 - 03.2014
Retail Sales Manager
Sams Club
03.1994 - 03.2013
Medical First Responder - Medical First Responder
Kellogg Community College
High School Diploma -
Battle Creek Central