Brynn Lalone
Maywood
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
4
4
years of professional experience
Work History
Assistant Grocery Manager
Whole foods
Maywood
01.2023 - Current
- Analyzed sales trends to keep up with customer demand
- Provided customers with assistance in locating items within the store.
- Cross merchandising with other departments to maximize item growth and basket size
- Assisting order writers in daily tasks to help reduce INFs an increasing a better In stock position
- Set up promotional displays to maximize visibility.
- Monitored stock levels and ordered inventory as needed.
- Developed strategies to increase customer loyalty and satisfaction.
- Conducted regular inventory audits to ensure accuracy of stock counts.
- Ensured compliance for temperature checks
- Resolved customer complaints in a professional manner while adhering to company policy.
- Performed administrative tasks such as payroll processing, scheduling.
- Coordinated with other departments to ensure smooth workflow.
- Evaluated performance of employees for job dialogues
- Resolved customer complaints in a timely manner.
- Drove consistent grocery sales with effective merchandising and promotions implementation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality, and conformance.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Grocery Buyer
Whole Foods Market Inc
Parsippany
06.2021 - 01.2023
- Conducted periodic reviews of current inventory levels and identified opportunities for improvement.
- Monitored stock levels, reordered merchandise as needed
- Reviewed vendor invoices to resolve discrepancies in a timely manner.
- Reviewed customer feedback to brainstorm new merchandise ideas and improve existing products.
- Stayed abreast of market trends and anticipated consumer needs and demands
- ensure proper stocking levels were maintained at all times.
- Analyzed sales trends, customer preferences, and market conditions to anticipate product needs and optimize inventory levels
- Assisting ATL in executing change over
- Stepping up an taking on the leadership role when leadership was out
Education
Small Engines - Mechanics
Bolden Tech School
Watertown, NY06-2009
Skills
- Inventory management
- Sales analysis
- Visual merchandising
- Customer service
- Cross merchandising
- Communication skills
- Multitasking Abilities
- Positive attitude
- Problem-solving abilities
- Adaptability
- Promotional planning
Timeline
Assistant Grocery Manager
Whole foods
01.2023 - Current
Grocery Buyer
Whole Foods Market Inc
06.2021 - 01.2023
Small Engines - Mechanics
Bolden Tech School