Brynn McCartney
Oshkosh,WI
Summary
Current University of Wisconsin-Oshkosh Student, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Under Armour
Oshkosh, WI
10.2024 - Current
- Handled returns and exchanges according to company policies.
- Processed credit card transactions quickly and securely.
- Assessed customer needs to provide assistance and information on product features.
- Worked with fellow sales team members to achieve group targets.
Wait Staff Member
North Shore Golf Course
Menasha, WI
05.2024 - 08.2024
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Cleared table and bussed dishes to allow for quick setups.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Informed customers of daily specials and signature menu items.
Retail Sales Associate
Old Navy
Oshkosh, WI
03.2023 - 06.2023
- Provided excellent customer service, resolving issues and answering queries promptly.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Handled customer complaints in a professional manner.
Wait Staff Member
Mikes Place
Oshkosh, WI
07.2021 - 03.2022
- Implemented sanitary food handling, holding and service protocols.
- Addressed complaints to kitchen staff and served replacement items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Managed multiple tasks simultaneously while remaining organized under pressure.
Education
Bachelor of Science - Psychology
University of Wisconsin, Oshkosh
Oshkosh, WI05-2028
Skills
- Department reset
- Reliability and punctuality
- Time management
- Interpersonal and written communication
- Retail store operations
- Conflict resolution
- Sales goal achievement
- Problem-solving
- Teamwork
Affiliations
- UW-Oshkosh Hiphop Team (2024-2025)
- Oshkosh North Dance Team (2020-2024)
- Communities Program at Oshkosh North (2020-2024)
- Link Crew (2021-2024)
Accomplishments
- WACPC State Championship-3rd place (2025)
- Link Crew Executive Board (2023-2024)
- Oshkosh North Dance Team Captain (2023-2024)
- WACPC State Championship-8th place (2023)
Timeline
Retail Sales Associate
Under Armour
10.2024 - Current
Wait Staff Member
North Shore Golf Course
05.2024 - 08.2024
Retail Sales Associate
Old Navy
03.2023 - 06.2023
Wait Staff Member
Mikes Place
07.2021 - 03.2022
Bachelor of Science - Psychology
University of Wisconsin, Oshkosh
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