Brynn Vanleuven
Spanish Fork,UT
Summary
Detail-oriented and results-driven professional with extensive experience in order management, underwriting, and loan processing. Skilled at streamlining operations, ensuring compliance, and collaborating cross-functionally to drive efficiency. Known for strong analytical abilities, rapid adaptability, and a proactive approach to problem-solving and process improvement. Excels in high-volume environments with a track record of accurate, timely execution under pressure.
Overview
11
11
years of professional experience
Work History
Escrow Assistant
Fidelity National Title Insurance Company
2025.06 - Current
- Manage all new order intake, ensuring accuracy and timely processing of title and escrow files
- Provide customer service support to clients, realtors, and lenders, addressing inquiries and facilitating smooth transactions
- Prepare and distribute title reports, maintaining compliance with company standards and deadlines
- Coordinate with escrow officers and internal teams to support efficient closings
- Assist with file management, document preparation, and administrative tasks throughout the escrow process
- Maintain strong attention to detail in a high-volume environment while ensuring accuracy and organization
Order Management Specialist II
Proofpoint
2022.06 - 2024.08
- Reviewed and validated customer contracts, purchase orders, and documentation to ensure accuracy, compliance with SOX controls, and alignment with corporate policies.
- Served as a liaison between Legal, Revenue, Sales, and Deal Desk to streamline Quote-to-Cash processes, reduce cycle times, and maintain revenue integrity.
- Accurately entered and managed complex global SaaS orders in Salesforce and Microsoft D365, enabling seamless billing, provisioning, and renewals.
- Oversaw deal validations, including multi-tiered pricing structures, discount approvals, term alignments, and product configurations.
- Flagged inconsistencies and proactively worked with internal stakeholders to resolve issues-contributing to a significant reduction in audit findings.
- Acted as a subject matter expert during new system rollouts and process transitions, providing training and documentation to improve team adoption and accuracy.
- Collaborated with Finance and Revenue Recognition teams to ensure orders were compliant and timely for month-end close.
- Supported high-volume order spikes at quarter-end, maintaining 100% order accuracy and turnaround SLAs.
- Partnered with IT and Ops to test enhancements and suggest improvements to Salesforce and ERP workflows.
- Enhanced internal morale and culture through planning and hosting company events as a Fun Committee leader.
Underwriter
Global Payments
2020.03 - 2022.06
- Conducted thorough underwriting analysis of merchant applications, evaluating risk based on industry trends, transaction volumes, financial health, and credit reports.
- Applied internal risk frameworks and sponsor bank guidelines to issue clear, accurate, and timely credit decisions.
- Assisted in high-risk merchant assessments, providing enhanced due diligence (EDD) and ensuring compliance with KYC, AML, and PCI DSS regulations.
- Flagged potential fraud or suspicious activity, escalating cases to Risk and Compliance teams as necessary.
- Partnered with Sales, Risk, and Onboarding teams to expedite merchant activation while maintaining strong risk controls.
- Trained new underwriters and participated in cross-departmental process audits, helping improve decision consistency and reduce rework.
- Played a key role in automation efforts, contributing to rule refinement and underwriting logic for faster decisioning.
- Supported business continuity during the pandemic by adapting rapidly to remote workflows and shifting market dynamics.
Loan Officer
Mountain America Credit Union
2015.10 - 2020.03
- Originated, processed, and closed a broad range of loan types, including auto, RV, personal, and home equity loans, ensuring full compliance with internal lending policies.
- Conducted comprehensive member interviews to assess financial needs and recommend appropriate products, enhancing member satisfaction and cross-sell opportunities.
- Maintained deep knowledge of regulatory requirements (FACTA, BSA, Truth in Lending), consistently passing audits and regulatory reviews with zero findings.
- Achieved monthly loan volume targets and exceeded sales goals through consultative service and strong product knowledge.
- Identified opportunities to streamline loan application processing by improving document intake and verification procedures.
- Served as a mentor to junior team members and participated in internal process improvement initiatives focused on turnaround time and member experience.
- Cultivated long-term member relationships, becoming a trusted financial advisor within the branch network.
Education
High School Diploma -
Richfield High School
Richfield 2011-01
Skills
- Order Management
- Salesforce
- Microsoft D365
- Order Entry
- Underwriting
- Sales
- Application processing
- Deadline oriented
- Escrow knowledge
- Notary public certification
Timeline
Escrow Assistant
Fidelity National Title Insurance Company
2025.06 - Current
Order Management Specialist II
Proofpoint
2022.06 - 2024.08
Underwriter
Global Payments
2020.03 - 2022.06
Loan Officer
Mountain America Credit Union
2015.10 - 2020.03
High School Diploma -
Richfield High School